#crm
Best Practices
Retail CRM: How to Use Customer Relationship Management to Grow your Business
Learn how brands use Customer Relationship Management software to empower retail teams to build customer loyalty like never before.
By Leigh Sevin
Modern Retail
4 Steps Retailers Should Take After Black Friday 2022
Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.
By Robert Woo
Modern Retail
Hyper-Personalization: The Holy Grail of Retail Success
Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.
By Robert Woo
Wholesale CRM software: Efficiency matters
Learn how to stop using spreadsheets and start using a wholesale CRM that gives your team the data to drive smart marketing decisions.
By Robert Woo
Best Practices
4 ways a retail CRM software will boost your business
Retail CRM software can help brands analyze their data and identify their best customers.
By Robert Woo
From The Founders
10 Operational Headaches Endear Solved in Retail
In the early days of Endear, we uncovered a ton of overlooked but immensely impactful problems that prevented associates from doing their best work. Here's how we solved them.
By Leigh Sevin
Best Practices
10 Best CRMs for Shopify Merchants
Choosing the best CRM for your Shopify store doesn't have to be difficult. This guide will review everything from what a CRM is and why it is important to what the top omnichannel CRM options are. Keep reading to learn more!
By Leigh Sevin
From The Founders
Endear's Unique Approach to Omnichannel Sales Attribution
Endear offers its customers a unique, modern approach to retail sales attribution. Learn about the problems with the industry's current methods and our unique way of solving them.
By Jinesh Shah
Best Practices
Retail CRM: Why Your Retail Business Needs Customer Relationship Management
Learn what is unique about a CRM for retail and why it’s critical for you to roll one out for your retail sales team.
By Leigh Sevin
Best Practices
5 customer relationship management examples you can use right now
We’ve collected inspiring customer relationship management examples of retailers who have mastered the art of building customer relationships. Here are a few ideas on how to build shopper trust and loyalty and how to manage customer relationships beyond using a CRM tool.
By Leigh Sevin
Modern Retail
What is modern retailing?
How the most successful modern retailers are gathering insights and using them to their advantage.
By Dorea Novaez