#crm

Best Practices

Retail CRM: How to Use Customer Relationship Management to Grow your Business

Learn how brands use Customer Relationship Management software to empower retail teams to build customer loyalty like never before.

By Leigh Sevin

Customer shopping on Black Friday

Black Friday/Cyber Monday

4 Steps Retailers Should Take After Black Friday

Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.

By Robert Woo

Hyper-Personalization: The Holy Grail of Retail Success

Modern Retail

Hyper-Personalization: The Holy Grail of Retail Success

Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.

By Robert Woo

furniture showroom using efficient wholesale CRM software with Endear

Wholesale CRM software: Efficiency matters

Learn how to stop using spreadsheets and start using a wholesale CRM that gives your team the data to drive smart marketing decisions.

By Robert Woo

Best Practices

How Retailers Can Harness Analytics to Redefine Customer Relationships and Boost Sales

Unlock the power of Omnichannel Retail with CRM. Learn 4 ways top retailers are leveraging CRM software to boost analytics, enhance customer engagement, skyrocket productivity, and master the art of clienteling. Elevate your retail game with the omnichannel advantage.

By Robert Woo

From The Founders

6 Unparalleled Reasons to Choose Endear as your Retail CRM

Deciding on a new technology solution can feel like a daunting task for an established retail brand, but Endear offers the best tools to simplify and expand customer outreach that can capture sales you'd otherwise miss.

By Leigh Sevin

store associate with ornament

From The Founders

10 Operational Headaches Endear Solved in Retail

In the early days of Endear, we uncovered a ton of overlooked but immensely impactful problems that prevented associates from doing their best work. Here's how we solved them.

By Leigh Sevin

crm-hero

Integration Partners

10 Best CRMs for Shopify Merchants

Choosing the best CRM for your Shopify store doesn't have to be difficult. This guide will review everything from what a CRM is and why it is important to what the top omnichannel CRM options are. Keep reading to learn more!

By Leigh Sevin

From The Founders

Endear's Unique Approach to Omnichannel Sales Attribution

Endear offers its customers a unique, modern approach to retail sales attribution. Learn about the problems with the industry's current methods and our unique way of solving them.

By Jinesh Shah

Best Practices

Retail CRM: Why Your Retail Business Needs Customer Relationship Management

Learn what is unique about a CRM for retail and why it’s critical for you to roll one out for your retail sales team. 

By Leigh Sevin

wall with post-it notes

Best Practices

5 customer relationship management examples you can use right now

We’ve collected inspiring customer relationship management examples of retailers who have mastered the art of building customer relationships. Here are a few ideas on how to build shopper trust and loyalty and how to manage customer relationships beyond using a CRM tool.

By Leigh Sevin

salon counter with digital selection

Modern Retail

What is modern retailing?

How the most successful modern retailers are gathering insights and using them to their advantage.

By Dorea Novaez