All Articles
All articles from the Endear Blog
In-Store Experience
An Interview with John Liebler, Vice President of Retail & Store Operations for Shinola
Training, technology, and how to win in retail. The inside perspective from an industry veteran.
By Dorea Novaez
Endear Updates
Our Trip to Shopify Unite
A recap of the 2019 Shopify Unite Conference from our co-founder, Leigh Sevin.
By Leigh Sevin
Clienteling
What is Modern Retailing? And Why It's Your Biggest Opportunity
How the most successful modern retailers are gathering insights and using them to their advantage.
By Dorea Novaez
In-Store Experience
From Digital to Physical: Opening Your First Store
What is the future of brick-and-mortar retail in a world of direct to consumer and digitally native brands?
By Dorea Novaez
Retail Sales & Marketing
How to Use SMS Marketing to Increase Foot Traffic at Your Stores
Learn how to turn your retail shoppers into repeat customers and score more business opportunities through SMS marketing.
By Leigh Sevin
Clienteling
3 Clienteling Examples With Valuable Takeaways You Need to Know
We’ve outlined key clienteling examples of companies that highlight the power of personalization. Each can teach us a thing or two about forming relationships with customers online and offline.
By Leigh Sevin
Retail Strategy
How to build customer relationships in retail
Learn how retail store associates can move beyond first impressions, strengthen customer relationships, and boost brand loyalty to improve sales through clienteling.
By Leigh Sevin
Clienteling
How To Build Brand Loyalty with Clienteling
There’s a simple formula to brand loyalty: Shoppers to new customers, new customers to repeat customers, repeat customers to brand evangelists.
By Leigh Sevin
In-Store Experience
5 Things You Must Do Before Opening Your First Pop-Up
There are a huge range of goals in a pop-up and few correct answers. Choosing which goals to focus on is largely up to you.
By Leigh Sevin
In-Store Experience
What Makes a Great Pop-Up Store?
People tell their friends just to prove they’re in the know. Instagrammers hit the share button as soon as they see it. That pop-up – the one with the buzz.
By Leigh Sevin
Retail CRM
Streamlining Operations: Maximizing Efficiency with Endear CRM and Heartland POS Integration
As the retail landscape continues to evolve, brands face the challenge of managing multiple aspects of their business efficiently. From inventory management and sales tracking to customer engagement and marketing strategies, the complexity of retail operations requires a comprehensive solution that integrates seamlessly across all functions. This is where the integration of Endear CRM and Heartland POS comes into play, offering retailers a unified platform to streamline operations.
By Madeleine Anderson
Retail CRM
The Power of Integrated CRM and POS Systems in Retail Operations
In the digital age, where customer expectations are higher than ever before, providing a seamless and personalized shopping experience has become paramount for retail success. This is where the integration of Endear and Square POS comes into play, offering retailers a comprehensive solution to streamline operations, enhance customer engagement, and drive sales growth.
By Madeleine Anderson
Retail CRM
Efficient Customer Support: How Endear CRM and Gorgias Streamline Retail Operations
Providing efficient and effective customer support is crucial for success. With the integration of Endear CRM and Gorgias, retail operations can streamline their processes and enhance the overall customer experience. Let's explore how these powerful platforms work together to optimize customer support for midsize apparel/retail brands in the US, and drive organic search traffic.
By Madeleine Anderson
Clienteling
Why Clienteling is the Future of Omnichannel Retail in Four Charts
Discover the game-changing impact of Endear on retail clienteling in four charts. Unleash personalized experiences, boost sales, and create loyal customers.
By Robert Woo
Retail AI
Redefining Retail Excellence: The Synergy of AI and Human Touch
Discover the power of AI-human collaboration in retail clienteling. Seamlessly elevate service, loyalty, and satisfaction across the entire customer journey.
By Robert Woo
Retail Strategy
5 fool-proof ways to increase footfall in retail outline
Success Stories
The next phase of Endear: 2023 midyear update
Learn more about our latest updates and exactly what you can expect from the next phase of Endear
By Leigh & Jinesh
Success Stories
Personalization at Scale: Leveraging Endear CRM and Newstore POS for Tailored Customer Experiences
Providing personalized experiences to customers has become essential for success. With the rise of digital commerce and changing consumer preferences, midsize apparel and retail brands need to leverage advanced CRM and POS solutions to deliver tailored experiences at scale. Explore how integrating Endear CRM and Newstore POS can empower brands to achieve personalization at scale and drive customer engagement.
By Madeleine Anderson
Retail Sales & Marketing
Let’s Talk About Millennial Spending Power
Keep reading to better understand the generational cohort with which marketers and retailers are obsessed.
By Dorea Novaez
Omnichannel Retail
Why eCommerce Needs Salespeople
As consumers migrate online, don't be surprised if sales associates follow. Digital merchandise won't sell itself.
By Leigh Sevin
Clienteling
3 Ways to Dominate the Most Important Shopping Season
The holiday season is the most important of the year. Let's see how we can combine CRM data and clienteling to maximize sales.
By Robert Woo