Clienteling
Endear's Clienteling blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.
Clienteling
How Integrated POS Systems Fuel Effective Clienteling
Discover how integrating a modern Point of Sale (POS) system with a robust clienteling platform enhances the shopping experience.
By Kallie Shirling
Clienteling
How Boutiq & Endear Helped RMS Achieve a 2.4x Increase in Average Order Value
Learn how RMS leveraged Endear and Boutiq to increase AOV by improving their customer relationships.
By Robert Woo
Clienteling
The Future of Retail Clienteling is Mobile: Here's Why
Discover how mobile clienteling transforms customer engagement, boosts sales, and personalizes the modern retail experience.
By Kara Zawacki
Clienteling
The Best Retail CRM for Kustomer Users to Elevate the Customer Experience
Discover how Endear enhances Kustomer for retail brands, elevating customer experience across all touchpoints.
By Robert Woo
Clienteling
Virtual Shopping: The Next Frontier of Ecommerce
Welcome to the virtual shopping revolution, where the convenience of shopping online meets the personal touch of shopping in-store. Discover why modern brands embracing this revolution are reaping the rewards.
By Robert Woo
Clienteling
The Future of the Jewelry Industry: Why Your Story is the New Luxury
What if the most valuable part of a piece of jewelry isn’t the gem, but the story it tells? The future of the jewelry industry is not just about carats and clarity; it's about connection, experience, and personal meaning.
By Robert Woo
Clienteling
Beauty Trends in 2024: Global Growth and Hyper-Personalization in Retail
Explore the trends set to dominate beauty retail landscape in 2024: from global expansion and health-focused marketing to hyper-personalized solutions driving dynamic evolution.
Clienteling
Gen Z Retail Marketing Tactics: Rethinking Brand Loyalty
Dive into innovative approaches to reach Gen Z. From YouTube Shorts to user-generated content, explore strategies for retail brand communities and sustainable shopping.
By Robert Woo
Clienteling
Debunking Clienteling Myths: Unveiling Retail's Biggest Game-Changer
Clienteling has a bad reputation and we're here to change that. Learn how this universal retail strategy elevates loyalty and drives growth for brands of all sizes.
By Robert Woo
Clienteling
5 Clienteling Metrics for Retail Brands to Obsess Over
Key Clienteling KPIs to Measure Retail Success
By Robert Woo
Clienteling
Translating the In-Store Experience to Online: Omnichannel Brands and Endear
Learn how Endear is helping these brands supercharge their customer engagement, see 123x ROI and achieve 53% increase in order frequency.
By Claire Musech
Clienteling
4 Ways to Cater to Quiet Luxury
The retail industry is embracing quiet luxury: from understated products to personalized experiences
By Robert Woo
Clienteling
Why 2/3rds of Customers Disagree with Your Marketing Team
Many brands miss the mark despite best efforts, here's why hyper-personalization holds the key to retail success.
By Robert Woo
Clienteling
Why First-Party Data Will Save Your Retail Brand
The death of 3rd party cookies was greatly exaggerated. But that doesn’t change the fact that 1st-party data is far superior for retail brands. We’ve updated this article for 2025 with the latest information on tracking data.
By Robert Woo
Clienteling
Your Brand Needs a Clienteling Solution. To Build or To Buy?
Experts say the benefits of using an out-of-the-box clienteling solution for your retail business include reduced costs, increased revenue, and improved customer personalization.
By Robert Woo
Clienteling
How to Strengthen Customer Relationships By Automating Your Retail Marketing
Learn how Campaigns empowers retail teams of all sizes to efficiently manage customer relationships, boost conversions, and increase lifetime customer value.
By Robert Woo
Clienteling
The Secret to Win at Skincare & Wellness Marketing: Go Niche
The skincare and wellness industry has exploded over the last decade. Here are some of the best ways to niche down in a saturated market - especially when it comes to Gen Z.
By Robert Woo
Clienteling
4 Takeaways for Fashion Retail from the SVB Collapse
During times of economic uncertainty, increasing customer loyalty is the key to consistent sales. Here are 4 strategies that any retail fashion brand with physical stores can implement to stay resilient in challenging times.
By Danielle Bissonnette
Clienteling
The Rise of the Home-Gym Loyalist, and Other Fitness Retail Trends for 2023
When it comes to fitness, the pandemic may have fundamentally changed consumer behavior. Let's see how the rise of the home-gym loyalist is reshaping everything.
By Robert Woo
Clienteling
Maximizing Footwear Sales: Your Playbook for Loyalty, Pricing, and Growth in a Tough Market
Growth is expected for the industry, although how much is still TBD. Now more than ever, footwear brands can reach new levels of customer loyalty by resonating with the consumer on a deeper level. Here's how.
By Robert Woo
Clienteling
3 Trends that Show Jewelry Brands Need Clienteling in 2023
These trends are sure to boost sales for jewelry brands. By catering to customer desires for personalized communications, clienteling can be a brand's catch-all for gold.
By Robert Woo
Clienteling
4 Steps Retailers Should Take After Black Friday
Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.
By Robert Woo
Clienteling
Hyper-Personalization: The Holy Grail of Retail Success
Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.
By Robert Woo
Clienteling
How Retail Brands Can Keep Clienteling During the Labor Shortage
The looming recession and resulting labor shortage doesn't mean your clienteling efforts should stop. Read how to keep retail sales and engagement high.
By Robert Woo