Endear
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Clienteling

Endear's Clienteling blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.

Person entering credit card information on a laptop

Clienteling

Why Endear is the Best CRM for Lightspeed POS Users

Looking for the best CRM for Lightspeed? Look no further than Endear's clienteling solution that integrates with Lightspeed in just one click.

By Robert Woo

Psycho Bunny models

Clienteling

How Psycho Bunny attributed over $160,000 in sales in one month to clienteling

Clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.

By Robert Woo

Black friday shopping bag

Clienteling

Why Clienteling is the Best Black Friday/Cyber Monday Prep for Retail Brands

The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.

By Robert Woo

Picture of a retail store with athletic clothing

Clienteling

3 tips for scaling a best-in-class retail business

Our friends at Retail for the People offer their expertise for scaling your retail business to the next level. Check out these sought-after tips from retail consultants that have years of experience growing brands just like yours.

By Krista & Lantz Starratt

The ultimate guide to clienteling thumbnail

Clienteling

The Ultimate Guide to Clienteling: Definition, Strategies, and Software

Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.

By Robert Woo

A cute robot in a retail store

Clienteling

Revolutionizing Retail Marketing with Automation

Retail marketing automation not only frees up time for your associates on the floor to sell more but, if used properly, can increase sales while keeping your campaigns personalized.

By Robert Woo

interaction with customers

Clienteling

How clienteling experts interact with customers in retail

There are many different ways your sales teams can interact with customers in retail. In this article, we're going to discuss the best way to engage your shoppers.

By Robert Woo

Conceptual image for e-commerce retention strategies

Clienteling

4 Ecommerce customer retention strategies you need in 2022

DTC brands need to take a page out of the retail playbook and double down on customer retention strategies. Here are 4 examples of ecommerce customer retention strategies that work.

By Robert Woo

guy in water

Clienteling

4 Ways to Recession-Proof Your Retail Business

When faced with a troubling financial forecast, it's better to be proactive rather than reactive. Here are 4 ways you can recession-proof your retail business.

By Robert Woo

Retail associate in a store using a computer or tablet

Clienteling

4 ways to get the most out of customer lifetime value (CLV)

Strengthening relationships with your customers is the key to getting the most out of a customer's lifetime value.

By Robert Woo

A smiling woman at a checkout counter is paying using a credit card reader.

Clienteling

Maximizing customer lifetime value (CLV) in retail

Calculating and keeping a pulse on your brand's CLV is the key to maximizing customer lifetime value.

By Robert Woo

A close-up of neutral and earthy-toned clothing hanging on a rack next to fluffy pampas grass.

Clienteling

5 personalized ways to increase sales in retail clothing

The fashion business can change as quickly as the wind. We've put together an actionable guide on how to increase sales for retail clothing brands.

By Robert Woo

Retail store rack with jackets

Clienteling

5 solutions for low conversion rates in retail

Take a look at these five ways to drive up retail sales and increase your low conversion rate.

By Robert Woo

Professional photo of a retail interior with products and people

Clienteling

5 fool-proof ways to increase footfall in retail 

If you're looking for more ways to get shoppers through the door then be sure to try out these five ways to increase footfall in retail.

By Robert Woo

Image of a retail manager looking at sales data on a computer screen

Clienteling

How Retailers Can Harness Analytics to Redefine Customer Relationships and Boost Sales

Unlock the power of Omnichannel Retail with CRM. Learn 4 ways top retailers are leveraging CRM software to boost analytics, enhance customer engagement, skyrocket productivity, and master the art of clienteling. Elevate your retail game with the omnichannel advantage.

By Robert Woo

A close up of a woman with a paintbrush on her face

Clienteling

How to increase retail cosmetic sales using customer data

By utilizing customer data, retail marketers in the beauty industry can segment their most loyal, highest-spending customers to drive revenue growth like never before.

By Robert Woo

Clienteling vs customer service in retail

Clienteling

Clienteling vs. Customer Service: How to Unlock More Sales by Building Relationships

Customer service has always been an incredibly important part of customer experiences. However in recent years, large and small retailers alike have focused more of their time and money on clienteling.

By Robert Woo

brij first-party data

Clienteling

Clienteling Gets an Upgrade in a First-Party Data World

Hear from Brij co-founder Kait Stephens about the power of first-party data and how you can use it to improve relationships with customers.

By Kait Stephens

5 reasons clienteling tools are worth it

Clienteling

5 Reasons Why a Clienteling Tool Is Worth Every Penny

Learn why a clienteling tool might be your best investment opportunity.

By Leigh Sevin

Endear's 20 Questions with Liam McKessar

Clienteling

An Interview with the Marketing Frontman for LoveShackFancy

LoveShackFancy's senior director of marketing and communications, Liam McKessar, shares his take on physical retail's bright and connected future.

By Leigh Sevin

direct-from-consumer data hero

Clienteling

How to collect data from your customers to enhance your digital clienteling strategy

Learn how to get worthwhile data to enhance your digital clienteling strategy.

By Matt Bahr

mobile clienteling strategies

Clienteling

4 Ways to Embrace Mobile Clienteling to Increase Customer Engagement

How mobile clienteling can help your team build even stronger customer relationships.

By Leigh Sevin

Amazon box

Clienteling

How The Right Omnichannel Strategy Can Help You Win Against Amazon

How an omnichannel strategy can conquer Amazon and retail issues from COVID all at once.

By Doug Everett

customer-centric selling

Clienteling

What Every Customer Centric Brand Should Be Doing—But Probably Isn’t.

Brands can't truly consider themselves customer centric without a clienteling strategy in place. Read how omnichannel retail brands can leverage their sales teams to live up to ever-changing high consumer expectations.

By Rebekah Kondrat

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