All Articles
All articles from the Endear Blog
Endear Updates
4 Ways to Unlock the Power of Virtual Shopping with SalesChat
Discover how SalesChat is revolutionizing online shopping by providing real-time customer support, personalized product recommendations, and valuable insights.
By Danielle Bissonnette
Retail Strategy
Why 2/3rds of Customers Disagree with Your Marketing Team
Many brands miss the mark despite best efforts, here's why hyper-personalization holds the key to retail success.
By Robert Woo
Success Stories
How Mizzen+Main increased their order value by 139% in less than a year
Modern menswear brand, Mizzen+Main, drives sales today like never before. Here's how Endear powered their incredible feat.
By Robert Woo
Retail Strategy
Boosting Sales and Personalization: The Role of Channel Attribution in Omnichannel Retail
If you're a scaling retail brand, then you're likely utilizing all sorts of digital and physical channels to connect with customers. Learn why laser-focused attribution matters when it comes to growing sales and customer relations across the board.
By Kara Zawacki
Retail Strategy
Let's talk Omnichannel Data and AI Opportunities for Retail with 42 Technologies
After hosting a major event together in Manhattan this summer, we sat down with Endear Partner 42 Technologies to talk all things retail, AI, and the future of in-store experiences.
By Robert Woo
Endear Updates
Endear x The Lead: Recap of the 2023 Summit
The Lead is one of Manhattan's most exciting retail summits. Here's what the Endear team had to say about this year's event.
By Danielle Bissonnette
Clienteling
The Surprising Proof that Personalization Works for Apparel Brands
From email campaigns to personalized text messages, here are 3 retail brands who utilize personalized communications - and have the loyal customer bases to prove it.
By Robert Woo
Retail Strategy
Why First-Party Data Will Save Your Retail Brand
The death of 3rd party cookies was greatly exaggerated. But that doesn’t change the fact that 1st-party data is far superior for retail brands. We’ve updated this article for 2025 with the latest information on tracking data.
By Robert Woo
Retail Strategy
Retail Internationalization: A 5-Step Guide to Conquering the Global Market with Style
Defining internationalization in retail and the 5 strategies that can help your brand exceed in a foreign market.
By Robert Woo
Retail Strategy
Elevating Store Sales in the Era of the Omnichannel Customer
Explore essential strategies for opening and managing brick-and-mortar retail stores successfully using Endear CRM. Opening a store in the coolest neighborhood is step one. Equipping your team with a tool that drives foot traffic while measuring store performance is (a very close) step two.
By Kara Zawacki
Retail CRM
Retail CRM: How to Use Customer Relationship Management to Grow your Business
The CRM space continues to evolve (trust us, we know) so we’ve updated this article to provide you with fresh information on how to get the most out of your retail CRM.
By Leigh Sevin
Retail Strategy
The Future of Retail: Why a Human Touch is the New Luxury
As AI continues to soar, the human touch will be the defining element of retail experiences. Learn how.
By Robert Woo
Retail AI
Your Guide to AI in Clienteling: From Big Ideas to Retail-Ready Tools
Discover the retail-ready AI that’s empowering brands to achieve outstanding clienteling, and learn how you can put it to work.
By Robert Woo
Retail Strategy
4 ways that contemporary retail brands can turn customer conversations into strong marketing strategies
How does conversational marketing boost customer engagement and sales? Here are 4 ways the impact is clear and how your retail brand can easily implement the practice.
By Robert Woo
Retail AI
Why Retail Should Tune-In to the AI Conversation Now
How is AI revolutionizing the retail industry? We explore the possibilities - from accessibility to outreach and data analysis.
By Danielle Bissonnette
Clienteling
Your Brand Needs a Clienteling Solution. To Build or To Buy?
Experts say the benefits of using an out-of-the-box clienteling solution for your retail business include reduced costs, increased revenue, and improved customer personalization.
By Robert Woo
Retail Strategy
From Inflation to Recession: Why Customer Loyalty Matters More Than Ever in Retail
High inflation rates can make it hard for retail brands to survive, but increasing customer loyalty can help. Learn how to prioritize customer experience, enhance communication channels, and act on customer feedback to expand loyalty and weather the storm.
By Robert Woo
Retail AI
Endear x Shoptalk: How AI is Changing Partnerships in Retail
Shoptalk amplifies the latest retail trends, and AI seemed to dominate conversation. We spoke with Madeleine Anderson about what this means for Partners.
By Madeleine Anderson
Retail Strategy
Elevating the IRL Shopping Experience: Tips for Apparel Brands
Here are actionable tips for apparel retailers to create unique and immersive in-store experiences that keeps customers coming back.
By Robert Woo
Retail Strategy
How to Strengthen Customer Relationships By Automating Your Retail Marketing
Learn how Campaigns empowers retail teams of all sizes to efficiently manage customer relationships, boost conversions, and increase lifetime customer value.
By Robert Woo
Clienteling
2023 Spring Beauty Trends for Clienteling Gen Z
Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.
By Robert Woo
Endear Updates
Endear x The Sill: Workshop Recap
We hosted an event at The Sill, an exclusive destination for plants and biophilic design, to talk with retail industry leaders on everything from pain points to plants.
By Danielle Bissonnette
Retail Strategy
The Secret to Win at Skincare & Wellness Marketing: Go Niche
The skincare and wellness industry has exploded over the last decade. Here are some of the best ways to niche down in a saturated market - especially when it comes to Gen Z.
By Robert Woo
Retail Strategy
4 Takeaways for Fashion Retail from the SVB Collapse
During times of economic uncertainty, increasing customer loyalty is the key to consistent sales. Here are 4 strategies that any retail fashion brand with physical stores can implement to stay resilient in challenging times.
By Danielle Bissonnette