All Articles
All articles from the Endear Blog
Retail Sales & Marketing
3 Ways Your Retail Brand Can Embrace Recalibration Rather than Recession
All retailers can benefit from a moment of reflection, reassessment, and recalibration. Let’s examine where your brand can intelligently reduce expenses and increase revenue.
By Robert Woo
Retail Sales & Marketing
The Digitalization of Beauty in 2023
Despite uncertainty in the economy and due to the pandemic, the beauty industry continues to flourish. We're looking at how this timeless industry has used new communication methods to innovate and lead the way.
By Robert Woo
Retail Sales & Marketing
How Your Retail Brand Can Beat Inflation in 2023
The 2020s have been a roller coaster for consumer spending. So, as we head into another year of economic uncertainty, here are 3 ways that retail brands can navigate through potential headwinds.
By Robert Woo
Retail Sales & Marketing
Is Your Retail Brand Relying Too Much on Social Media?
The pandemic put a spotlight on the value of social media marketing for retail brands. But as prices for ad space skyrocket, many brands are starting to wonder, is there a better strategy?
By Robert Woo
Clienteling
3 Trends that Show Jewelry Brands Need Clienteling in 2023
These trends are sure to boost sales for jewelry brands. By catering to customer desires for personalized communications, clienteling can be a brand's catch-all for gold.
By Robert Woo
Clienteling
4 Steps Retailers Should Take After Black Friday
Learn how to capitalize on your Black Friday/Cyber Monday success and keep these new (and existing) customers coming back into the new year and beyond.
By Robert Woo
Clienteling
Hyper-Personalization: The Holy Grail of Retail Success
Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.
By Robert Woo
Clienteling
How Retail Brands Can Keep Clienteling During the Labor Shortage
The looming recession and resulting labor shortage doesn't mean your clienteling efforts should stop. Read how to keep retail sales and engagement high.
By Robert Woo
Clienteling
Why Being Mobile Helps Retail Brands Drive Sales
Increase sales with remote clienteling and learn why your brand needs to connect with customers on the go in order to drive success.
By Robert Woo
Retail Sales & Marketing
SMS Best Practices for Engaging Your Retail Customers
Learn how to effectively engage customers through SMS clienteling. Here are 6 best practices for conversational customer outreach.
By Robert Woo
Retail CRM
Why Your SMB Needs a Retail CRM
Customer relationship management is not just for enterprise businesses. If you're a brand looking to drive sales by growing customer loyalty, read why your small-to-medium-sized retail business needs a CRM.
By Robert Woo
Retail Sales & Marketing
8 SMS Campaigns to Run for the Holidays
Explore the campaigns your retail brand should be launching this holiday season and why they should be part of every holiday marketing strategy.
By Robert Woo
Retail Sales & Marketing
Maximizing Retail ROI: Elevate Your Email and SMS Marketing Strategies for Impressive Returns
Discover 4 powerful strategies to optimize your email and SMS marketing campaigns, enhancing personalization, segmentation, product recommendations, and timing for exceptional return on investment in the competitive retail landscape.
By Robert Woo
Retail Sales & Marketing
SMS Marketing for Retail Brands: The 2026 Guide & Best Practices
How retail brands use SMS marketing in 2026: opt-in tactics, automation, compliance, best practices, and CRM-driven 2-way texts that drive real sales. With examples.
By Robert Woo
Clienteling
Why Endear Is the Best CRM for Heartland POS Users
Your search for the best CRM and clienteling platform for Heartland POS ends here. Learn more about why Endear is the best choice for your Heartland-powered business and integrate with one click.
By Robert Woo
Retail Sales & Marketing
How to Use First-Party Data to Drive Holiday Shopping
Businesses are collecting customer data more today than ever before. Learn how to utilize your first-party data to increase revenue and retain new customers this holiday season.
By Robert Woo
Clienteling
Why Endear is the Best CRM for Lightspeed POS Users
Looking for the best CRM for Lightspeed? Look no further than Endear's clienteling solution that integrates with Lightspeed in just one click.
By Robert Woo
Success Stories
How Jenette Bras and Endear became the perfect pair to drive 36% more transactions
After trying another CRM, Endear intimates customer, Jenette Bras, found their perfect fit with Endear, utilizing the platform to better connect with their community in a way they never could before.
By Robert Woo
Clienteling
How Psycho Bunny attributed over $160,000 in sales in one month to clienteling
Clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.
By Robert Woo
Clienteling
Why Clienteling is the Best Black Friday/Cyber Monday Prep for Retail Brands
The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.
By Robert Woo
Clienteling
3 tips for scaling a best-in-class retail business
Our friends at Retail for the People offer their expertise for scaling your retail business to the next level. Check out these sought-after tips from retail consultants that have years of experience growing brands just like yours.
By Krista & Lantz Starratt
Clienteling
What Is Clienteling? Definition, Strategies, and Examples
Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.
By Robert Woo
Retail CRM
Wholesale CRM Software: Why Efficiency Matters for Distributors
Learn how to stop using spreadsheets and start using a wholesale CRM that gives your team the data to drive smart marketing decisions.
By Robert Woo
Clienteling
Retail Marketing Automation: How to Increase Sales (2026 Guide)
What retail marketing automation is, how it works, and the automated campaigns that increase sales, with real examples and how small teams can do more with less (2026).
By Robert Woo