Endear
Endear

Clienteling

Endear's Clienteling blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.

mobile clienteling strategies

Clienteling

4 Ways to Embrace Mobile Clienteling to Increase Customer Engagement

How mobile clienteling can help your team build even stronger customer relationships.

By Leigh Sevin

Amazon box

Clienteling

How The Right Omnichannel Strategy Can Help You Win Against Amazon

How an omnichannel strategy can conquer Amazon and retail issues from COVID all at once.

By Doug Everett

customer-centric selling

Clienteling

What Every Customer Centric Brand Should Be Doing—But Probably Isn’t.

Brands can't truly consider themselves customer centric without a clienteling strategy in place. Read how omnichannel retail brands can leverage their sales teams to live up to ever-changing high consumer expectations.

By Rebekah Kondrat

Rebag and Endear case study

Clienteling

How Rebag drove $20+ million in sales with Endear

Learn how Rebag teamed up with Endear to build customer loyalty, drive sales, and expand shoppers’ knowledge of the resale space.  

By Leigh Sevin

five myths about clienteling

Clienteling

5 Myths About Modern Clienteling - Debunked

Don't let these myths stop you from using a modern clienteling program to grow your business. Here's what they are and how Endear is paving the way for retail to reach customers beyond the store.

By Leigh Sevin

woman holding mobile phone

Clienteling

10 Reasons Your Team Needs A Mobile App for Your Best Clienteling Yet

Mobile is taking over quickly, and the best way to enhance your clienteling efforts is to take advantage. This guide will review the importance of having a mobile app and why it can make a difference in your customer experience.

By Leigh Sevin

What is a clienteling app thumbnail

Clienteling

What is a Clienteling App and Why Your Brand Needs One ASAP

Amplify the power of your clienteling program with a clienteling app that's right for your sales team.

By Leigh Sevin

fashion stylist

Clienteling

How to Use a Personal Styling Program to Increase Brand Loyalty

The right personal styling program can help your brand increase customer loyalty and customer satisfaction. Learn how to offer a program that will help customers in-store and online.

By Leigh Sevin

5 Clienteling dos and don'ts

Clienteling

Clienteling best practices: 5 Do’s and 5 Don’ts for Driving Retail Sales

Learn clienteling best practices with these straightforward tips.

By Leigh Sevin

mail in letterbox

Clienteling

7 Email Campaigns you Should Hand Over to Your Sales Team

Personalize your email marketing strategy by putting these campaigns into the hands of your sales team.

By Leigh Sevin

store associate with ornament

Clienteling

10 Operational Headaches Endear Solved in Retail

In the early days of Endear, we uncovered a ton of overlooked but immensely impactful problems that prevented associates from doing their best work. Here's how we solved them.

By Leigh Sevin

Future of retail is clienteling

Clienteling

Why a Modern Clienteling Platform is Your Key to Thriving in Retail's Future

With more digital businesses popping up every day, learn how to build the right omnichannel strategy on a clienteling platform to keep your brand top-of-mind with customers for the long haul.

By Leigh Sevin

A customer makes a return at an apparel store

Clienteling

5 Ways to Win Returns Season (With Clienteling)

Returns are costly and complex, but clienteling can help you prevent them, convert them to exchanges, and build customer loyalty that lasts well beyond January.

By Leigh Sevin

What is a lookbook in retail?

Clienteling

What is a Lookbook? The Complete Guide for Modern Retail

Engage and convert your retail customers with customized and clickable content.

By Dorea Novaez

Clienteling

The Retailer's Guide to Winning Back Lost Customers

Key points and areas to focus on for re-engaging lapsed customers.

By Dorea Novaez

What is Customerization

Clienteling

What is Customerization? Definition and 5 Examples

Learn what customerization is and how leading retailers are delivering tailored experiences and products to their customers, no matter where they are.

By Leigh Sevin

hands typing on laptop keyboard

Clienteling

10 Best Customer Loyalty Program Software Tools of 2020

Picking the right technology platform is a critical step in running a successful customer loyalty program. Find which platform is right for your team from our top picks.

By Leigh Sevin

plants with walls covered in stickers

Clienteling

Brand Loyalty Examples in Retail

Learn how to build a brand loyalty program that helps you retain customers for the long-term.

By Leigh Sevin

hand holding thank you cards

Clienteling

The Best Customer Loyalty Programs in Retail and 5 Ways to Start Your Own

Learn how top retailers like Starbucks and Sephora count on their loyalty programs to drive retention so you can, too.

By Leigh Sevin

leather wallet with Starbucks card

Clienteling

How to build customer loyalty in retail

Learn to retain customers and build customer loyalty whether your retail business is online, in-store, or both.

By Leigh Sevin

handshake

Clienteling

How to retain customers in retail with 8 examples

New customers are exciting, but old customers can bring your business more value. Use these powerful customer retention strategies to keep your customers close—and happy.

By Leigh Sevin

thank you letter tiles

Clienteling

Personalized Messaging: The Power of Thank You

Learn about personalized messaging strategy and how the expression of gratitude can create measurable results in retail clienteling.

By Dorea Novaez

What is modern retailing

Clienteling

What is Modern Retailing? And Why It's Your Biggest Opportunity

How the most successful modern retailers are gathering insights and using them to their advantage.

By Dorea Novaez

Clienteling

3 Clienteling Examples With Valuable Takeaways You Need to Know

We’ve outlined key clienteling examples of companies that highlight the power of personalization. Each can teach us a thing or two about forming relationships with customers online and offline.

By Leigh Sevin

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