Endear
Endear

Clienteling

Endear's Clienteling blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.

A happy customer makes a purchase at a retail store

Clienteling

How to Get Casual Shoppers to Become Loyal Brand Enthusiasts

Every brand has casual shoppers who drift in and out of their orbit. But what does it take to nurture true loyalty?

By Robert Woo

Clienteling

Clienteling Benchmarks by Industry 2025

Reliable clienteling data hard to come by? Not anymore. We analyzed over 1000 retail locations to reveal the true power of personalized outreach.

By Robert Woo

A person looking at a clothing price tag in a boutique shop

Clienteling

Tariffs in 2025: How Retail Brands Can Navigate Uncertainty

As global tariffs directly impact consumer spending habits, smart brands are leaning into clienteling and loyalty.

By Robert Woo

PatBO stylist smiles and waves in while opening the door of their Miami retail location.

Clienteling

Endear in Action: Q&A with a PatBO Stylist

Hear from PatBO stylist Emily Wriston on what it’s like to use Endear at work everyday.

By Robert Woo

Reformation store interior

Clienteling

Why Reformation Continues to Choose Endear to Boost Omnichannel Customer Engagement

Discover how sustainable fashion retailer, Reformation, increases customer retention and loyalty across 50+ stores with just one platform. See how they utilize personalized messaging and appointment scheduling to transform casual shoppers into high-value, repeat customers.

By Robert Woo

Best clienteling software with logos

Clienteling

The Best Clienteling Software & Tools for Retail in 2025

Tired of clienteling efforts that don’t scale? We compare the leading clienteling platforms and tools to help you find the solution that turns customer data into repeat revenue.

By Philip Marshall

woman helping another woman shop in store

Clienteling

The Critical Second Purchase: Why It Matters More Than the First for Modern Retailers

Discover proven strategies to transform first-time buyers into devoted customers. Learn how personalized outreach and meaningful connections can boost retention rates by up to 35%.

By Kara Zawacki

Ultimate Guide to Luxury Clienteling

Clienteling

The Ultimate Guide to Luxury Clienteling in 2025

Learn the art of white-glove clienteling to transform every shopper into a lifelong customer.

By Robert Woo

Image showcasing a customer being disappointed by the tiktok ban

Clienteling

TikTok Ban 2025? The Case for "1st Party" Clienteling

How retail brands can fill the void that will be left after the TikTok ban

By Robert Woo

Prepare for better clienteling in 2026

Clienteling

How to Prepare for Better Clienteling in 2026

Clienteling is the key to customer loyalty and repeat purchases. With these 5 strategies, you can make 2026 your best clienteling year yet.

By Robert Woo

A crowd of shoppers looking through storefront windows while it snows

Clienteling

Want to Turn Nearby Online Shoppers into In-Store Shoppers? Here's How.

Learn how to engage local customers, increase foot traffic, and boost your AOV.

By Robert Woo

A phone surrounded by holiday decor

Clienteling

‘Tis the Season to TikTok Shop: Clienteling Tips for Retailers

Want to reach Gen Z shoppers this holiday season? Discover how to use TikTok to boost engagement, build loyalty, and drive sales.

By Robert Woo

The front of a cozy retail store during the holidays

Clienteling

Holiday Clienteling: How Retailers Can Sleigh the Holiday Season

Unwrap 7 clienteling strategies to boost holiday sales and customer relationships.

By Robert Woo

Create holiday gift guides

Clienteling

How to Create Personalized Gift Guides that Boost Holiday Sales

Discover five strategies to create personalized gift guides that will stand out from the crowd, engage your customers, and boost holiday sales.

By Philip Marshall

Win back lapsed customers with clienteling

Clienteling

How to Use Retail Clienteling to Lure Back Lapsed Customers

Are you struggling to retain customers? Discover 6 clienteling strategies you can use to turn your lapsed customers into loyal fans.

By Robert Woo

The storefront of a busy clothing retail store

Clienteling

Why Growing Retail Brands Need a Clienteling CRM

Growing fast? Make sure you don’t leave your customer relationships behind. Dive into the key reasons why a clienteling CRM could be your secret weapon for scaling with success and keeping your personal touch with customers.

By Robert Woo

3 Ways to Capture More Customer Data In Your Stores

Clienteling

Three Game-Changing Tips to Supercharge In-Store Customer Data Capture

Spoiler Alert: It’s easier than you think to collect the customer data your retail brand needs.

By Kara Zawacki

A crowded collection of social media icons next to people doing online shopping

Clienteling

What is Social Commerce?

Discover how social commerce is impacting retail and learn how to integrate it into your current strategies to boost sales.

By Robert Woo

Two retail stores, one using CRM and one using a clienteling platform like Endear

Clienteling

Clienteling Platform or Traditional CRM? How To Decide What's Best For Your Retail Brand

Ah the age-old debate for modern omnichannel retailers... Explore the unique benefits of clienteling platforms over traditional CRM systems for enhanced retail customer experiences.

By Kara Zawacki

Customers in a retail store with tokens of customer loyalty - hearts, baloons, and letters - floating above

Clienteling

3 Proven Strategies to Enhance Customer Loyalty During Economic Downturns

Learn how getting vulnerable, sending personalized campaigns, and giving the right rewards can strengthen customer loyalty - even when customers are pinching pennies.

By Robert Woo

How to Drive Store Foot Traffic

Clienteling

The 3 Best Customer Segments for Driving In-Store Foot Traffic

Stumped on how to drive in-store foot traffic? Discover why these three customer segments are proven to boost brick-and-mortar sales and engagement.

By Kara Zawacki

Emarsys Integration with Endear

Clienteling

Future-Proofing Your Retail Business: The Benefits of Combining Endear with Emarsys

Staying ahead of the competition requires more than just a great product lineup: It demands a strategic approach to personalized customer engagement, data-driven marketing, and seamless integration of advanced technologies. The combination of Endear and Emarsys offers a powerful solution to meet these needs.

By Madeleine Anderson

Shoppers browsing a pink-themed retail store using clienteling technology

Clienteling

Top Clienteling Strategies for Omnichannel Retailers

Discover today's top clienteling strategies to enhance customer relationships and boost sales. Get actionable tips and tried-and-true techniques for omnichannel retailers to thrive.

By Kara Zawacki

headshot image of Casey Drake for the TalkCommerce podcast with Endear

Clienteling

Revolutionizing Retail with SalesChat: Enhancing Clienteling and Customer Engagement

Discover how SalesChat enhances clienteling and drives revenue for retail businesses by connecting customers with knowledgeable sales associates.

By Kara Zawacki

This website uses cookies

By using this site, you agree to our use of cookies. Privacy Policy