Clienteling

Endear's Clienteling blog category covers articles from luxury clienteling to advanced tips & tricks to stay on top of your modern retail business.

Maximizing Retail Clienteling Success: Key KPIs to Measure Impact

Clienteling

5 Clienteling Metrics for Retail Brands to Obsess Over

Key Clienteling KPIs to Measure Retail Success

By Robert Woo

The future of retail clienteling

Clienteling

The Future of Retail Clienteling: 5 Trends You Can't Afford to Miss

Welcome to the intersection of technology and clienteling, and the trends propelling retail into a new era of efficiency and customer-centric experiences in 2024.

By Robert Woo

Clienteling

The Surprising Proof that Personalization Works for Apparel Brands

From email campaigns to personalized text messages, here are 3 retail brands who utilize personalized communications - and have the loyal customer bases to prove it.

By Robert Woo

Clienteling

Your Brand Needs a Clienteling Solution. To Build or To Buy?

Experts say the benefits of using an out-of-the-box clienteling solution for your retail business include reduced costs, increased revenue, and improved customer personalization.

By Robert Woo

Clienteling

2023 Spring Beauty Trends for Clienteling Gen Z

Spring is the best time to focus on what's new in fresh. This is the beauty industry's time to shine.

By Robert Woo

Clienteling

3 Trends that Show Jewelry Brands Need Clienteling in 2023

These trends are sure to boost sales for jewelry brands. By catering to customer desires for personalized communications, clienteling can be a brand's catch-all for gold.

By Robert Woo

Hyper-Personalization: The Holy Grail of Retail Success

Clienteling

Hyper-Personalization: The Holy Grail of Retail Success

Hyper-personalization refers to brands providing customized experiences for individual customers. Learn more about how data-driven communication can lead to more meaningful engagement and sales.

By Robert Woo

How Retail Brands Can Keep Clienteling During the Labor Shortage

Clienteling

How Retail Brands Can Keep Clienteling During the Labor Shortage

The looming recession and resulting labor shortage doesn't mean your clienteling efforts should stop. Read how to keep retail sales and engagement high.

By Robert Woo

Black friday shopping bag

Clienteling

Why Clienteling is the Best Black Friday/Cyber Monday Prep for Retail Brands

The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.

By Robert Woo

The ultimate guide to clienteling thumbnail

Clienteling

The Ultimate Guide to Clienteling: Definition, Strategies, and Software

Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.

By Robert Woo

interaction with customers

Clienteling

How clienteling experts interact with customers in retail

There are many different ways your sales teams can interact with customers in retail. In this article, we're going to discuss the best way to engage your shoppers.

By Robert Woo

Clienteling

Retail Personalization Strategies: Leveraging CRM for Optimal Customer Engagement

Discover effective retail personalization strategies amid the decline of third-party cookies. Explore CRM-powered approaches to deliver tailored recommendations, personalized messaging, Shoppable Stories, and successful loyalty programs.

By Robert Woo

Clienteling vs customer service in retail

Clienteling

Clienteling vs. Customer Service: How to Unlock More Sales by Building Relationships

Customer service has always been an incredibly important part of customer experiences. However in recent years, large and small retailers alike have focused more of their time and money on clienteling.

By Robert Woo

brij first-party data

Clienteling

Clienteling Gets an Upgrade in a First-Party Data World

Hear from Brij co-founder Kait Stephens about the power of first-party data and how you can use it to improve relationships with customers.

By Kait Stephens

clienteling apps that scale

Clienteling

How to Find a Shopify Clienteling App That Can Scale With Your Business

Clienteling solutions make it easy for your sales teams to build relationships with customers efficiently without sacrificing personalization. Learn how to identify which apps in the market are right for your retail business.

By Leigh Sevin

5 reasons clienteling tools are worth it

Clienteling

5 Reasons Why a Clienteling Tool Is Worth Every Penny

Learn why a clienteling tool might be your best investment opportunity.

By Leigh Sevin

direct-from-consumer data hero

Clienteling

How to collect data from your customers to enhance your digital clienteling strategy

Learn how to get worthwhile data to enhance your digital clienteling strategy.

By Matt Bahr

mobile clienteling strategies

Clienteling

4 Ways to Embrace Mobile Clienteling to Increase Customer Engagement

How mobile clienteling can help your team build even stronger customer relationships.

By Leigh Sevin

five myths about clienteling

Clienteling

5 Myths About Modern Clienteling - Debunked

Don't let these myths stop you from using a modern clienteling program to grow your business. Here's what they are and how Endear is paving the way for retail to reach customers beyond the store.

By Leigh Sevin

woman holding mobile phone

Clienteling

10 Reasons Your Team Needs A Mobile App for Your Best Clienteling Yet

Mobile is taking over quickly, and the best way to enhance your clienteling efforts is to take advantage. This guide will review the importance of having a mobile app and why it can make a difference in your customer experience.

By Leigh Sevin

What is a clienteling app thumbnail

Clienteling

What is a Clienteling App and Why Your Brand Needs One ASAP

Amplify the power of your clienteling program with a clienteling app that's right for your sales team.

By Leigh Sevin

5 Clienteling dos and don'ts

Clienteling

Clienteling best practices: 5 Do’s and 5 Don’ts for Driving Retail Sales

Learn clienteling best practices with these straightforward tips.

By Leigh Sevin

Future of retail is clienteling

Clienteling

Why a Modern Clienteling Platform is Your Key to Thriving in Retail's Future

With more digital businesses popping up every day, learn how to build the right omnichannel strategy on a clienteling platform to keep your brand top-of-mind with customers for the long haul.

By Leigh Sevin

Clienteling

3 Clienteling Examples With Valuable Takeaways You Need to Know

We’ve outlined key clienteling examples of companies that highlight the power of personalization. Each can teach us a thing or two about forming relationships with customers online and offline.

By Leigh Sevin

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