All Articles
All articles from the Endear Blog
Retail Sales & Marketing
8 SMS Campaigns to Run for the Holidays
Explore the campaigns your retail brand should be launching this holiday season and why they should be part of every holiday marketing strategy.
By Robert Woo
Retail Sales & Marketing
Maximizing Retail ROI: Elevate Your Email and SMS Marketing Strategies for Impressive Returns
Discover 4 powerful strategies to optimize your email and SMS marketing campaigns, enhancing personalization, segmentation, product recommendations, and timing for exceptional return on investment in the competitive retail landscape.
By Robert Woo
Retail Sales & Marketing
SMS Marketing for Retail Brands: The 2026 Guide & Best Practices
How retail brands use SMS marketing in 2026: opt-in tactics, automation, compliance, best practices, and CRM-driven 2-way texts that drive real sales. With examples.
By Robert Woo
Clienteling
Why Endear Is the Best CRM for Heartland POS Users
Your search for the best CRM and clienteling platform for Heartland POS ends here. Learn more about why Endear is the best choice for your Heartland-powered business and integrate with one click.
By Robert Woo
Retail Sales & Marketing
How to Use First-Party Data to Drive Holiday Shopping
Businesses are collecting customer data more today than ever before. Learn how to utilize your first-party data to increase revenue and retain new customers this holiday season.
By Robert Woo
Clienteling
Why Endear is the Best CRM for Lightspeed POS Users
Looking for the best CRM for Lightspeed? Look no further than Endear's clienteling solution that integrates with Lightspeed in just one click.
By Robert Woo
Success Stories
How Jenette Bras and Endear became the perfect pair to drive 36% more transactions
After trying another CRM, Endear intimates customer, Jenette Bras, found their perfect fit with Endear, utilizing the platform to better connect with their community in a way they never could before.
By Robert Woo
Clienteling
How Psycho Bunny attributed over $160,000 in sales in one month to clienteling
Clothing retailer Psycho Bunny has utilized the Endear platform to drive over $1M sales through customer outreach.
By Robert Woo
Clienteling
Why Clienteling is the Best Black Friday/Cyber Monday Prep for Retail Brands
The holiday shopping season can be a chaotic time for retail brands and consumers alike. By putting a clienteling solution in place, brands are able to build strong relationships with their customers that promotes loyalty through the new year.
By Robert Woo
Clienteling
3 tips for scaling a best-in-class retail business
Our friends at Retail for the People offer their expertise for scaling your retail business to the next level. Check out these sought-after tips from retail consultants that have years of experience growing brands just like yours.
By Krista & Lantz Starratt
Clienteling
What Is Clienteling? Definition, Strategies, and Examples
Clienteling has always been an important part of good retail strategy, but with current economic volatility, it has taken on new meaning in today's omnichannel world.
By Robert Woo
Retail CRM
Wholesale CRM Software: Why Efficiency Matters for Distributors
Learn how to stop using spreadsheets and start using a wholesale CRM that gives your team the data to drive smart marketing decisions.
By Robert Woo
Clienteling
Retail Marketing Automation: How to Increase Sales (2026 Guide)
What retail marketing automation is, how it works, and the automated campaigns that increase sales, with real examples and how small teams can do more with less (2026).
By Robert Woo
Retail Sales & Marketing
What Is Retail Marketing? Strategies, Types, and Examples (2026)
Retail marketing is how stores attract, convert, and keep customers. Learn the 4Ps, types, and proven strategies, plus how Endear helps retail teams execute them at scale.
By Leigh Sevin
Clienteling
How to Engage Customers in Retail: What Clienteling Experts Do Differently
There are many different ways your sales teams can interact with customers in retail. In this article, we're going to discuss the best way to engage your shoppers.
By Robert Woo
Clienteling
4 Ecommerce customer retention strategies you need in 2022
DTC brands need to take a page out of the retail playbook and double down on customer retention strategies. Here are 4 examples of ecommerce customer retention strategies that work.
By Robert Woo
Retail CRM
Retail Personalization Strategies: Leveraging CRM for Optimal Customer Engagement
Discover effective retail personalization strategies amid the decline of third-party cookies. Explore CRM-powered approaches to deliver tailored recommendations, personalized messaging, Shoppable Stories, and successful loyalty programs.
By Robert Woo
Retail Strategy
Elevate Your Jewelry Sales Strategy Amidst Economic Uncertainty
Discover 4 examples of how personalized clienteling, CRM-driven promotions, and SMS campaigns can drive jewelry sales even during economic downturns.
By Robert Woo
Retail CRM
Endear's $2M Seed Round Propels Retail CRM Revolution
Explore how Endear, fueled by a $2M series seed round, offers a tailored CRM for modern retail businesses, emphasizing relationship-building and omnichannel strategies.
By Leigh Sevin
Clienteling
4 Ways to Recession-Proof Your Retail Business
When faced with a troubling financial forecast, it's better to be proactive rather than reactive. Here are 4 ways you can recession-proof your retail business.
By Robert Woo
Retail Sales & Marketing
How To Optimize SMS Marketing for eCommerce
While it's easy to send a mass text message to all of your customers announcing a sale, this article suggests actionable tips on how you can optimize your SMS campaign by personalizing it.
By Robert Woo
Shopify
Stressing the ‘relationship’ in finding the best Shopify CRM
Managing your relationships with customers as a retail or eCommerce brand can be quite challenging. Here's how to choose the best Shopify CRM, updated for 2025.
By Robert Woo
Retail Sales & Marketing
How to supercharge your SMS retail marketing for better sales & attribution
It's no secret that SMS messages are an effective channel for retail marketing, but by segmenting your audience and personalizing your messages you can further increase sales.
By Robert Woo
Retail CRM
4 Ways to Improve your retail digital strategy
Trying to improve your retail digital strategy can be overwhelming. That's why we've laid out these four ideas to empower online marketing strategy.
By Robert Woo