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*   [Clienteling](/blog/categories/clienteling)
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All Articles
============

All articles from the Endear Blog

[

![Neon light in the shape of a conversation bubble](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F9d3b14cc-37ea-4cdc-8d40-bb2d8a4f3ec2_Screenshot%2B2024-01-24%2Bat%2B4.42.31%25E2%2580%25AFPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail CRM
==========

Beyond Chatbots: Revolutionizing Retail CRM with Human-Centric Live Chat
========================================================================

Discover the game-changing impact of having live chat capabilities baked-in to your CRM. Personalize customer interactions, build trust, and elevate the entire shopping experience from browse to buy and back again.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/why-your-crm-needs-live-chat)[

![Two people making a payment with NewStore POS for retail](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F00f34376-3087-4896-b5dc-d0eb8609e71c_cover_image_1612876348.jpg.760x400_q85_crop_upscale.jpg%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

The Best Retail CRMs for NewStore Businesses
============================================

Explore the best CRMs for NewStore retail brands. Discover top-rated solutions for seamless retail operations.
--------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/best-newstore-crm)[

![](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F572cdd5d-69e6-4046-a4e9-9f8f6c744312_anvyl%2Bblog.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail Strategy
===============

How to Create a Modern Retail Supply Chain
==========================================

Ensure your supply chain supports omnichannel selling.
------------------------------------------------------

By Sarah Ash







](/blog/how-to-create-a-modern-retail-supply-chain)[

![The Future of Jewelry in Retail: Authenticity Over Luxury](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2Face89cdb-8fbb-4596-adeb-f2cbc5640c98_Screenshot%2B2023-12-21%2Bat%2B3.48.17%25E2%2580%25AFPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail Strategy
===============

The Future of Jewelry in Retail: Authenticity Over Luxury
=========================================================

Discover the latest 2024 trends in personalized jewelry, emphasizing authenticity over luxury. Dive into a new era where your story and values shape the perfect piece.
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/future-of-jewelry)[

![Women wearing eyeliner and balancing books on her head: Beauty Trends in 2024: Growth and Personalization](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2Fd51f0ce9-8b68-44bb-9a0d-220929f16555_Screenshot%2B2023-12-21%2Bat%2B12.56.36%25E2%2580%25AFPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail Strategy
===============

Beauty Trends in 2024: Global Growth and Hyper-Personalization in Retail
========================================================================

Explore the trends set to dominate beauty retail landscape in 2024: from global expansion and health-focused marketing to hyper-personalized solutions driving dynamic evolution.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------









](/blog/2024-beauty-trends-in-retail)[

![Brick-and-mortar store with clothing on shelves and on the walls](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2Fd2a17222-2fe9-4e47-9d11-650df9babd88_Screenshot%2B2023-12-21%2Bat%2B11.44.27%25E2%2580%25AFAM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail Strategy
===============

From Cultural Hubs to Spontaneous Buys: Unveiling the Hidden Powers of Brick-and-Mortar Retail
==============================================================================================

Explore the surprising growth of brick-and-mortar stores, outpacing ecommerce in 2022. Uncover the cultural and spontaneous aspects, especially within Gen Z, that make brick-and-mortar shopping a powerful complement to online retail.
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/hidden-powers-of-brick-and-mortar)[

![Women using Endear SalesChat on a computer at a desk.](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F19d0c9e5-91c9-45a7-82ae-6a990a2ab668_Screenshot%2B2023-12-20%2Bat%2B4.26.56%25E2%2580%25AFPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail CRM
==========

Best Klarna Live Chat Alternative: Unleashing the Power of Virtual Shopping with SalesChat
==========================================================================================

Looking for a live chat alternative to Klarna? Look no further. Uncover the nuanced differences between Endear's SalesChat in real-time assistance, sales focus, customer engagement, and data-driven insights.
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/best-klarna-live-chat-alternative)[

![Two women at a retail checkout counter. Merging In-Store Clienteling with Online Marketing Segmentation: A Retailer's Guide](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F93522848-ee85-47dd-9e25-9dd31028afd7_Screenshot%2B2023-12-18%2Bat%2B8.21.13%25E2%2580%25AFPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Clienteling
===========

Merging In-Store Clienteling with Online Marketing Segmentation: A Retailer's Guide
===================================================================================

Transform your retail strategy with personalized clienteling. Explore actionable tips to blend in-store experiences seamlessly with digital segmentation for unmatched customer engagement.
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/merging-store-clienteling-with-online-marketing)[

![Gen Z Retail Marketing Tactics: Rethinking Brand Loyalty](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FZoxGeR5LeNNTw6gO_gen-z-shopper%25402x.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

Gen Z Retail Marketing Tactics: Rethinking Brand Loyalty
========================================================

Dive into innovative approaches to reach Gen Z. From YouTube Shorts to user-generated content, explore strategies for retail brand communities and sustainable shopping.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/gen-z-retail-marketing-tactics)[

![Debunking Clienteling Myths: Unveiling Retail's Game-Changer](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F7ac3bc80-cb95-46a6-9fdf-287010327315_Screenshot%2B2023-12-06%2Bat%2B2.44.21%25E2%2580%25AFPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Clienteling
===========

Debunking Clienteling Myths: Unveiling Retail's Biggest Game-Changer
====================================================================

Clienteling has a bad reputation and we're here to change that. Learn how this universal retail strategy elevates loyalty and drives growth for brands of all sizes.
--------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/clienteling-strategies-for-all)[

![Maximizing Retail Clienteling Success: Key KPIs to Measure Impact](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F0dde90db-9602-42f5-a8f5-93e88fb7e419_Screenshot%2B2023-11-30%2Bat%2B1.03.48%25E2%2580%25AFPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Clienteling
===========

5 Clienteling Metrics for Retail Brands to Obsess Over
======================================================

Key Clienteling KPIs to Measure Retail Success
----------------------------------------------

By Robert Woo







](/blog/clienteling-metrics-to-obsess-over)[

![](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2Ff72b1cf3-f8e7-4e95-9cf8-42c4efa01fb1_Screenshot%2B2023-11-29%2Bat%2B5.15.36%25E2%2580%25AFPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail Strategy
===============

Revolutionizing Customer Engagement in 2024: Mastering Text Messages for Retail Success
=======================================================================================

Explore the power of personalized text marketing in 2024. Learn some core principles and get 5 effective strategies to stand out and engage customers.
------------------------------------------------------------------------------------------------------------------------------------------------------

By Kara Zawacki







](/blog/mastering-text-for-retail-success)[

![Empower Your Team: The Impact of CRM on Retail Employee Loyalty](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F0bd93ae2-a5ef-4d0b-a546-95b46331a85a_Screenshot%2B2023-11-28%2Bat%2B4.28.04%25E2%2580%25AFPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail CRM
==========

Revolutionizing Retail: How a CRM Enhances Employee Loyalty for Lasting Brand Success
=====================================================================================

Discover how retail CRMs boost loyalty, drive sales, and ensure brand stability for success.
--------------------------------------------------------------------------------------------

By Robert Woo







](/blog/how-a-retail-crm-increases-employee-loyalty)[

![How omnichannel brands are bringing the in-store experience online with Endear](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F9a436d46-e172-4652-9cbf-9553e60481a1_Screenshot%2B2023-11-28%2Bat%2B5.10.04%25E2%2580%25AFPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail Strategy
===============

Translating the In-Store Experience to Online: Omnichannel Brands and Endear
============================================================================

Learn how Endear is helping these brands supercharge their customer engagement, see 123x ROI and achieve 53% increase in order frequency.
-----------------------------------------------------------------------------------------------------------------------------------------

By Claire Musech







](/blog/bringing-store-experience-online)[

![Win holiday inventory management](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaPa8q7pReVYa3fbr_WinInventorymanagement.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Retail Strategy
===============

Win the Holiday Shopping Season with Better Retail Inventory Management
=======================================================================

Learn strategies for maximizing your business's festive season and how to unlock success in holiday sales with first-party data
-------------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/win-the-holiday-shopping-season)[

![store front with bicycle](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FNGY2YzVlOWEtZGI0NS00MmMxLWFmOGUtOTViODYxYjkyNDE2_5d4b03769350752ae2b61b31_artem-gavrysh-f6-u5fgaoik-unsplash.jpg%3Fauto%3Dcompress%2Cformat%26rect%3D0%2C0%2C3514%2C2328%26w%3D3514%26h%3D2328&w=1280&q=45)

Retail Strategy
===============

Beyond ROI: Elevating Brick-and-Mortar with an Omnichannel Approach
===================================================================

Explore how Endear transforms traditional stores into dynamic channels, catering to modern customer expectations.
-----------------------------------------------------------------------------------------------------------------

By Casey Drake







](/blog/measuring-roi-of-brick-mortar-store)[

![The future of retail clienteling](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2FaQjv47pReVYa392t_TheFutureofRetailClienteling.png%3Fauto%3Dformat%2Ccompress&w=1280&q=45)

Clienteling
===========

The Future of Retail Clienteling: 5 Trends You Can't Afford to Miss
===================================================================

Welcome to the intersection of technology and clienteling, and the trends propelling retail into a new era of efficiency and customer-centric experiences in 2024.
------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/the-near-future-of-retail-clienteling)[

![](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2Fe357780e-9073-4d22-9f29-322098987a67_wearing%2Bglasses.jpeg%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail Strategy
===============

Is Real-Time Personalization in Retail Possible?
================================================

Explore the Latest Personalization Trends in Retail: From omnichannel retail strategies to advanced chatbots for eComm.
-----------------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/is-real-time-personalization-in-retail-possible)[

![Gen Z shopper](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2Fb651fbe7-0094-4123-b1f3-6a98f1b6108d_Screenshot%2B2023-11-27%2Bat%2B8.36.28%25E2%2580%25AFPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail Strategy
===============

How to Woo Gen Z Shoppers to Shop In-Store
==========================================

Learn how to blend digital and real-world experiences for success in the new age of retail.
-------------------------------------------------------------------------------------------

By Robert Woo







](/blog/how-to-woo-gen-z-shoppers-to-shop-in-store)[

![Endear CRM used at checkout for retail marketing](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F5b3d2c25-6166-4d5c-bca7-6b9e8bec90b7_future-of-endear.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Endear Updates
==============

The Evolution of Endear: Pioneering the CRM Landscape for Consumer Brands
=========================================================================

Learn how Endear plans to evolve the way we address the unique needs of omnichannel, high-touch ecommerce, wholesale, and brick-and-mortar businesses. Plus, discover our six powerful products for revolutionizing data utilization, customer connection, and sales growth for consumer brands.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

By Jinesh Shah







](/blog/re-introducing-endear)[

![A woman is partially shown wearing a high-end red, strapless dress while holding an empty martini glass.](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F40054b58-60a6-4d9c-82b7-3bb8df4902d1_Screenshot%2B2023-09-21%2Bat%2B4.30.31%2BPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail Strategy
===============

4 Ways to Cater to Quiet Luxury
===============================

The retail industry is embracing quiet luxury: from understated products to personalized experiences
----------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/4-ways-to-cater-to-quiet-luxury)[

![](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F59583fdb-2b4c-4a32-96b0-8658ce7242ee_Screenshot%2B2023-09-18%2Bat%2B3.37.54%2BPM.png%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail Strategy
===============

Webinar Recap: Seizing the Holiday Spotlight with Endear, Treet, and Sezzle
===========================================================================

Get ahead this holiday season with expert insights on tech, outreach, and conversion strategies that will make your brand unforgettable
---------------------------------------------------------------------------------------------------------------------------------------

By Danielle Bissonnette







](/blog/endear-treet-webinar-recap)[

![](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2Fdd4b2232-5848-4b31-933e-e23ea2d46546_onlineshopper1.jpg%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Endear Updates
==============

4 Ways to Unlock the Power of Virtual Shopping with SalesChat
=============================================================

Discover how SalesChat is revolutionizing online shopping by providing real-time customer support, personalized product recommendations, and valuable insights.
---------------------------------------------------------------------------------------------------------------------------------------------------------------

By Danielle Bissonnette







](/blog/saleschat)[

![](/_next/image?url=https%3A%2F%2Fimages.prismic.io%2Fendear%2F6c6d82ae-7886-4f01-8851-b6ecdc7ac06c_endear_messaging.jpeg%3Fauto%3Dcompress%2Cformat&w=1280&q=45)

Retail Strategy
===============

Why 2/3rds of Customers Disagree with Your Marketing Team
=========================================================

Many brands miss the mark despite best efforts, here's why hyper-personalization holds the key to retail success.
-----------------------------------------------------------------------------------------------------------------

By Robert Woo







](/blog/why-customers-disagree-with-marketers)

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