Retail Sales & Marketing
SMS, WhatsApp, and omnichannel marketing strategies for retail brands. Learn how to personalize campaigns, drive foot traffic, and boost sales with Endear.
Retail Sales & Marketing
The 4 Best SMS Marketing Platforms for Retailers in 2026
Looking for the best SMS marketing platforms for retailers? We review the top tools for driving sales, personalizing messages & building customer loyalty.
By Kara Zawacki
Retail Sales & Marketing
5 Gen Z Shopping Trends Retailers Should Know for the 2025 Holiday Season
Learn 5 Gen Z shopping trends for the 2025 holiday season. From Black Friday enthusiasm to TikTok shopping and deal hunting, understand what drives this generation.
By Robert Woo
Retail Sales & Marketing
Endear’s WhatsApp Integration Is Now in Early Access
Endear is bringing WhatsApp for Business messaging to its CRM platform. Sign up to get early access.
By Jinesh Shah
Retail Sales & Marketing
New Rules for WhatsApp Messaging in 2025: What Retailers Need to Know
Meta now allows brands to send proactive messages on WhatsApp, but only with pre-approved templates. Learn what’s changed, how to stay compliant, and how Endear makes it easy.
By Kara Zawacki
Retail Sales & Marketing
Is WhatsApp GDPR Compliant for UK Retailers? Why It's Time to Switch to WhatsApp for Business
Your store teams love WhatsApp; GDPR does not. If you're still using personal WhatsApp for store outreach, discover why UK retailers need WhatsApp for Business to stay GDPR compliant, scale customer messaging, and protect their brand.
By Kara Zawacki
Retail Sales & Marketing
The Complete SMS Marketing Guide for Retailers in 2025
Unlock Your Highest ROI with SMS Marketing in 2025. Learn the Compliant, High-Converting Strategies for Retail SMS Marketing That Boost Sales and Customer Loyalty.
By Kara Zawacki
Retail Sales & Marketing
WhatsApp for Retail Clienteling? You Bet.
Despite its enormous user base, WhatsApp still remains underutilized in retail clienteling. Learn why it's perfect for global clienteling and how to leverage it effectively.
By Robert Woo
Retail Sales & Marketing
Protecting Retail Profits During the 2025 Tariff Crisis
Discover strategies for protecting retail profits during the 2025 tariff crisis. Learn 5 proven strategies to maintain your margins and profits today.
By Kara Zawacki
Retail Sales & Marketing
How to Get Local Online Shoppers to Visit In-Store for the First Time
Local online shoppers are a huge opportunity for your stores, but how do you coax them off the couch and into your aisles?
By Robert Woo
Retail Sales & Marketing
5 Steps to Craft Response-Driven Campaigns that Increase Holiday Sales
What does it take to stand out from the noise of holiday marketing and promotions? The answer is response-driven campaigns.
By Philip Marshall
Retail Sales & Marketing
How to Make Your Message More Personal and Less Generic in Retail
Stop sending bulk messages that get ignored. Here’s how to personalize your outreach to build real customer relationships that drive replies and loyalty.
By Kara Zawacki
Retail Sales & Marketing
Retail Trends and How Your Brand Can Capitalize on Them
Uncover effective retail strategies, from pop-up shops to personable branding, that drive customer engagement.
By Robert Woo
Retail Sales & Marketing
Merging In-Store Clienteling with Online Marketing Segmentation: A Retailer's Guide
Transform your retail strategy with personalized clienteling. Explore actionable tips to blend in-store experiences seamlessly with digital segmentation for unmatched customer engagement.
By Robert Woo
Retail Sales & Marketing
Revolutionizing Customer Engagement in 2024: Mastering Text Messages for Retail Success
Explore the power of personalized text marketing in 2024. Learn some core principles and get 5 effective strategies to stand out and engage customers.
By Kara Zawacki
Retail Sales & Marketing
Win the Holiday Shopping Season with Better Retail Inventory Management
Learn strategies for maximizing your business's festive season and how to unlock success in holiday sales with first-party data
By Robert Woo
Retail Sales & Marketing
The Surprising Proof that Personalization Works for Apparel Brands
From email campaigns to personalized text messages, here are 3 retail brands who utilize personalized communications - and have the loyal customer bases to prove it.
By Robert Woo
Retail Sales & Marketing
Retail Internationalization: A 5-Step Guide to Conquering the Global Market with Style
Defining internationalization in retail and the 5 strategies that can help your brand exceed in a foreign market.
By Robert Woo
Retail Sales & Marketing
How This Brand Sees a 30% Message Reply Rate Using Endear
Meet M.M.LaFleur, an apparel brand that's reaching the modern working woman exactly where she is.
By Robert Woo
Retail Sales & Marketing
How Retail Brands Can Win Over Gen Z Shoppers
Gen Z is one of the largest-spending consumer blocks in America - and growing. So, how can retail brands show up with what Gen Z wants most?
By Robert Woo
Retail Sales & Marketing
3 Ways Your Retail Brand Can Embrace Recalibration Rather than Recession
All retailers can benefit from a moment of reflection, reassessment, and recalibration. Let’s examine where your brand can intelligently reduce expenses and increase revenue.
By Robert Woo
Retail Sales & Marketing
The Digitalization of Beauty in 2023
Despite uncertainty in the economy and due to the pandemic, the beauty industry continues to flourish. We're looking at how this timeless industry has used new communication methods to innovate and lead the way.
By Robert Woo
Retail Sales & Marketing
How Your Retail Brand Can Beat Inflation in 2023
The 2020s have been a roller coaster for consumer spending. So, as we head into another year of economic uncertainty, here are 3 ways that retail brands can navigate through potential headwinds.
By Robert Woo
Retail Sales & Marketing
Is Your Retail Brand Relying Too Much on Social Media?
The pandemic put a spotlight on the value of social media marketing for retail brands. But as prices for ad space skyrocket, many brands are starting to wonder, is there a better strategy?
By Robert Woo
Retail Sales & Marketing
SMS Best Practices for Engaging Your Retail Customers
Learn how to effectively engage customers through SMS clienteling. Here are 6 best practices for conversational customer outreach.
By Robert Woo