Retail Strategy

Need fresh ideas for customer service training and building brand loyalty among customers? Read our articles for best practices for your retail strategy.

Customer checking out with Endear and Square POS

Retail Strategy

Maximizing Retail ROI: Elevate Your Email and SMS Marketing Strategies for Impressive Returns

Discover 4 powerful strategies to optimize your email and SMS marketing campaigns, enhancing personalization, segmentation, product recommendations, and timing for exceptional return on investment in the competitive retail landscape.

By Robert Woo

SMS Marketing 101 for Retail Brands

Retail Strategy

SMS Marketing 101 for Retail Brands

Learn the basics about SMS marketing and how to use it to drive leads and sales for your retail business.

By Robert Woo

A small dog sits among holiday gifts and decor

Retail Strategy

How to Use First-Party Data to Drive Holiday Shopping

Businesses are collecting customer data more today than ever before. Learn how to utilize your first-party data to increase revenue and retain new customers this holiday season.

By Robert Woo

Retail Strategy

3 tips for scaling a best-in-class retail business

Our friends at Retail for the People offer their expertise for scaling your retail business to the next level. Check out these sought-after tips from retail consultants that have years of experience growing brands just like yours.

By Krista & Lantz Starratt

Retail Strategy

Revolutionizing Retail Marketing with Automation

Retail marketing automation not only frees up time for your associates on the floor to sell more but, if used properly, can increase sales while keeping your campaigns personalized.

By Robert Woo

Retail Strategy

Retail Marketing: What Is It and Why Is It Important?

Retail marketing in today's competitive landscape looks very different than in the past. Learn the successful retail marketing strategies used by top brands that drive sales today.

By Leigh Sevin

Retail Strategy

4 Ecommerce customer retention strategies you need in 2022

DTC brands need to take a page out of the retail playbook and double down on customer retention strategies. Here are 4 examples of ecommerce customer retention strategies that work.

By Robert Woo

Retail Strategy

Elevate Your Jewelry Sales Strategy Amidst Economic Uncertainty

Discover 4 examples of how personalized clienteling, CRM-driven promotions, and SMS campaigns can drive jewelry sales even during economic downturns.

By Robert Woo

Retail Strategy

Why your eCommerce marketing isn’t working in 2022

From virtual clienteling to tracking attribution, learn how to understand your customers' journey in order to increase sales. Here are four strategies to ensure your eCommerce marketing succeeds this year and beyond.

By Robert Woo

guy in water

Retail Strategy

4 Ways to Recession-Proof Your Retail Business

When faced with a troubling financial forecast, it's better to be proactive rather than reactive. Here are 4 ways you can recession-proof your retail business.

By Robert Woo

Retail Strategy

How To Optimize SMS Marketing for eCommerce

While it's easy to send a mass text message to all of your customers announcing a sale, this article suggests actionable tips on how you can optimize your SMS campaign by personalizing it.

By Robert Woo

Retail Strategy

How to supercharge your SMS retail marketing for better sales & attribution

It's no secret that SMS messages are an effective channel for retail marketing, but by segmenting your audience and personalizing your messages you can further increase sales.

By Robert Woo

Retail Strategy

How to Master Accurate Sales Attribution in the Omnichannel Era

Explore how leveraging advanced CRM solutions like Endear transforms your retail strategy, tracking customer touch-points across online and in-store interactions. Navigate the complexities of omnichannel retail with insights on accurate sales attribution.

By Robert Woo

Retail Strategy

4 Ways to Improve your retail digital strategy

Trying to improve your retail digital strategy can be overwhelming. That's why we've laid out these four ideas to empower online marketing strategy.

By Robert Woo

Retail Strategy

4 ways to get the most out of customer lifetime value (CLV)

Strengthening relationships with your customers is the key to getting the most out of a customer's lifetime value.

By Robert Woo

Retail Strategy

Maximizing customer lifetime value (CLV) in retail

Calculating and keeping a pulse on your brand's CLV is the key to maximizing customer lifetime value.

By Robert Woo

Retail Strategy

5 personalized ways to increase sales in retail clothing

The fashion business can change as quickly as the wind. We've put together an actionable guide on how to increase sales for retail clothing brands.

By Robert Woo

Retail Strategy

5 solutions for low conversion rates in retail

Take a look at these five ways to drive up retail sales and increase your low conversion rate.

By Robert Woo

Retail Strategy

5 fool-proof ways to increase footfall in retail 

If you're looking for more ways to get shoppers through the door then be sure to try out these five ways to increase footfall in retail.

By Robert Woo

Retail Strategy

How Retailers Can Harness Analytics to Redefine Customer Relationships and Boost Sales

Unlock the power of Omnichannel Retail with CRM. Learn 4 ways top retailers are leveraging CRM software to boost analytics, enhance customer engagement, skyrocket productivity, and master the art of clienteling. Elevate your retail game with the omnichannel advantage.

By Robert Woo

Retail Strategy

A guide to retail email marketing best practices for converting customers

Whether you're struggling with a low open rate or a lack of conversions, we've put together a retail email marketing best practices guide to help you.

By Nick Veneris

Retail Strategy

How to increase retail cosmetic sales using customer data

By utilizing customer data, retail marketers in the beauty industry can segment their most loyal, highest-spending customers to drive revenue growth like never before.

By Robert Woo

Retail Strategy

Spring into Success: Strategic Retail Promotions for a Blooming Business

Explore 6 effective ideas, from spring cleaning sales to Mother's Day guides, to boost engagement and maximize sales in the upcoming season.

By Robert Woo

QR codes in retail

Retail Strategy

Why Retailers Should Embrace QR Codes (+ Examples of How to Use Them Well)

How brands and retailers can use QR codes to better engage their customers

By Leigh Sevin