Human-powered clienteling for growing sales and retention faster

Manage, message, and share products with customers in a way that deepens connections and drives sustained revenue.

Clienteling motion graphic
Glossier logo
Alexis Bittar logo
Clare V. logo
Staud logo
DVF logo
A.P.C. logo
Bode logo
Reformation logo
Proenza Schouler
Farm Rio logo

Unlock the power of clienteling

Customer relationship management from Endear icon

Know your customers. Grow their loyalty.

Equip your team with data-powered customer profiles and use them to deliver personalized interactions, both 1:1 and at scale, driving lasting relationships.

Shoppable Stories from Endear icon

Drive higher engagement

Use data to recognize customer preferences and behavior, ensuring your text & email campaigns resonate with your target audience every time, and lays the ground work for a more personalized and effective outreach strategy.

Attribution and analytics from Endear icon

Gain real-time insights

Gain insight into customer buying patterns and preferences in real time, allowing you to make better informed decisions about product offerings, pricing, and marketing strategies.

Unify your data into one CRM

Consolidate your entire tech stack for a comprehensive view of each customer to see details like orders, preferences, and engagement history. Free, pre-built integrations get you connected in minutes.

Endear CRM is the best retail marketing solution for consumer brands

Endear's CRM empowers teams to create a powerful and personalized retail clienteling strategy.

With customer data at your fingertips, you can clientele at scale with automated Campaigns.

Endear's campaign builder empowers teams to build custom audiences and trigger tailored messages to be sent at key points in the customer journey. Whether it's a follow-up after a purchase, a happy anniversary note, or a personalized text to say an item is back in stock, campaigns are a low-effort way to drive more revenue and loyalty.

Say Thank You

Say thanks after a first purchase, and make it look like it came directly from the cashier who rang them up.

Promote Products

Notify customers when a new product they love is back in stock - or about to sell out.

Send Birthday Wishes

Wish your customers a happy birthday in bulk, but make it look like it came from their assigned sales team member.

Reach Your VIPs

Keep tabs on shoppers who spend higher than your average to send them personalized promotions.


Increase in average order value


Average increase in order frequency


Average ROI on the cost of an Endear subscription

Delight and drive sales in one beautiful step

Endear Stories introduces a new sales channel that elevates your outreach and lets shoppers browse and purchase products right from your text or email. Click through the interactive Story below to see for yourself.

“We have a loyalty program, but it doesn’t create that 1-on-1 relationship that Endear does... We want customers to feel special and Endear helps do that.”

Monica P., Director of Omnichannel & Experience @ Psycho Bunny

Your clienteling questions: answered.