Boost Sales & Retention With Retail Clienteling
Deepen customer connections and drive revenue by managing your data, customers, campaigns, and performance all in one place.
Unlock the power of clienteling in retail
Grow customer loyalty
Optimize connections and deliver personalized 1:1 and automated interactions, enhancing the customer shopping journey for long-lasting relationships.
Optimize engagement
Leverage your data for targeted clienteling. Tap into customer preferences to ensure your text and email campaigns resonate every time.
Gain real-time insights
Track shopping behavior and preferences in real time, allowing you to make better informed decisions about products, promotions, and in-store strategies.
Data-power your clienteling
Integrate your entire tech stack (for free!) for a comprehensive view of each customer and see details like orders, preferences, and engagement history.
Endear's CRM empowers teams to create a powerful and personalized retail clienteling strategy.
With customer data at your fingertips, you can clientele at scale with automated Campaigns.
Endear's campaign builder empowers teams to build custom audiences and trigger tailored messages to be sent at key points in the customer journey. Whether it's a follow-up after a purchase, a happy anniversary note, or a personalized text to say an item is back in stock, campaigns are a low-effort way to drive more revenue and loyalty.
Say Thank You
Say thanks after a first purchase, and make it look like it came directly from the cashier who rang them up.
Promote Products
Notify customers when a new product they love is back in stock - or about to sell out.
Send Birthday Wishes
Wish your customers a happy birthday in bulk, but make it look like it came from their assigned sales team member.
Reach Your VIPs
Keep tabs on shoppers who spend higher than your average to send them personalized promotions.
72%
Increase in average order value
55%
Average increase in order frequency
136x
Average ROI on the cost of an Endear subscription
Delight and drive sales in one beautiful step
Endear Stories introduces a new sales channel that elevates your outreach and lets shoppers browse and purchase products right from your text or email. Click through the interactive Story below to see for yourself.
“We have a loyalty program, but it doesn’t create that 1-on-1 relationship that Endear does... We want customers to feel special and Endear helps do that.”
Monica P., Director of Omnichannel & Experience @ Psycho Bunny
Success Stories
How Jenette Bras and Endear became the perfect pair to drive 36% more transactions
After trying another CRM, Endear intimates customer, Jenette Bras, found their perfect fit with Endear, utilizing the platform to better connect with their community in a way they never could before.
Success Stories
How gorjana's clienteling strategy boosted SMS conversion by 8.4% with Endear
Learn how gorjana and Endear's SMS clienteling strategy boosted foot traffic, conversions, and customer loyalty for brick-and-mortar stores.
