Boost Sales & Retention With Retail Clienteling

Deepen customer connections and drive revenue by managing your data, customers, campaigns, and performance all in one place.

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Proenza Schouler
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Unlock the power of clienteling in retail

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Grow customer loyalty

Optimize connections and deliver personalized 1:1 and automated interactions, enhancing the customer shopping journey for long-lasting relationships.

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Optimize engagement

Leverage your data for targeted clienteling. Tap into customer preferences to ensure your text and email campaigns resonate every time.

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Gain real-time insights

Track shopping behavior and preferences in real time, allowing you to make better informed decisions about products, promotions, and in-store strategies.

Data-power your clienteling

Integrate your entire tech stack (for free!) for a comprehensive view of each customer and see details like orders, preferences, and engagement history.

Endear CRM is the best retail marketing solution for consumer brands

Endear's CRM empowers teams to create a powerful and personalized retail clienteling strategy.

With customer data at your fingertips, you can clientele at scale with automated Campaigns.

Endear's campaign builder empowers teams to build custom audiences and trigger tailored messages to be sent at key points in the customer journey. Whether it's a follow-up after a purchase, a happy anniversary note, or a personalized text to say an item is back in stock, campaigns are a low-effort way to drive more revenue and loyalty.

Say Thank You

Say thanks after a first purchase, and make it look like it came directly from the cashier who rang them up.

Promote Products

Notify customers when a new product they love is back in stock - or about to sell out.

Send Birthday Wishes

Wish your customers a happy birthday in bulk, but make it look like it came from their assigned sales team member.

Reach Your VIPs

Keep tabs on shoppers who spend higher than your average to send them personalized promotions.


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Average increase in order frequency


Average ROI on the cost of an Endear subscription

Delight and drive sales in one beautiful step

Endear Stories introduces a new sales channel that elevates your outreach and lets shoppers browse and purchase products right from your text or email. Click through the interactive Story below to see for yourself.

“We have a loyalty program, but it doesn’t create that 1-on-1 relationship that Endear does... We want customers to feel special and Endear helps do that.”

Monica P., Director of Omnichannel & Experience @ Psycho Bunny

Your clienteling questions: answered.