Omnichannel Retail
Bridge the gap between your online and in-store experience. Learn strategies for unifying customer data, creating seamless shopping journeys, and empowering your team to engage customers across every touchpoint.
Omnichannel Retail
How to Measure Retail Store Performance In An Omnichannel World
Struggling to measure retail store performance? Learn to accurately track omnichannel sales, attribute value & evaluate associate KPIs.
By Kara Zawacki
Omnichannel Retail
How Brick-and-Mortar Stores Can Win Big on Cyber Monday
Cyber Monday isn't only for ecommerce anymore. With the right strategies, your store can make it about in-person engagement, too.
By Robert Woo
Omnichannel Retail
Why Live Chat is the Secret Weapon for Holiday Sales in 2025
Discover why sales-focused live chat is the secret to converting holiday browsers into buyers.
By Philip Marshall
Omnichannel Retail
Data-Driven Decisions: Maximizing Growth with Endear and Zendesk
Understanding your customers and optimizing operations are paramount to success. With Endear and Zendesk in your tech stack, brands can harness valuable insights to fuel omnichannel growth and happy customers.
By Madeleine Anderson
Omnichannel Retail
The Power of Endear, KWI, and the Future of Omnichannel Retail
The concept of omnichannel retailing has become increasingly important for midsize apparel and retail brands looking to stay ahead of the competition and meet the ever-changing needs of consumers. If you're a KWI merchant, or thinking of becoming one, read on to explore how KWI + Endear = the omnichannel dream team.
By Madeleine Anderson
Omnichannel Retail
What is Modern Retailing in 2024?
Explore the latest in modern retailing for 2024, including data-driven strategies, personalization, and the merging of physical and digital retail spaces.
By Robert Woo
Omnichannel Retail
How to Create a Modern Retail Supply Chain
Ensure your supply chain supports omnichannel selling.
By Sarah Ash
Omnichannel Retail
From Cultural Hubs to Spontaneous Buys: Unveiling the Hidden Powers of Brick-and-Mortar Retail
Explore the surprising growth of brick-and-mortar stores, outpacing ecommerce in 2022. Uncover the cultural and spontaneous aspects, especially within Gen Z, that make brick-and-mortar shopping a powerful complement to online retail.
By Robert Woo
Omnichannel Retail
Beyond ROI: Elevating Brick-and-Mortar with an Omnichannel Approach
Explore how Endear transforms traditional stores into dynamic channels, catering to modern customer expectations.
By Casey Drake
Omnichannel Retail
Is Real-Time Personalization in Retail Possible?
Explore the Latest Personalization Trends in Retail: From omnichannel retail strategies to advanced chatbots for eComm.
By Robert Woo
Omnichannel Retail
4 Ways to Unlock the Power of Virtual Shopping with SalesChat
Discover how SalesChat is revolutionizing online shopping by providing real-time customer support, personalized product recommendations, and valuable insights.
By Danielle Bissonnette
Omnichannel Retail
Boosting Sales and Personalization: The Role of Channel Attribution in Omnichannel Retail
If you're a scaling retail brand, then you're likely utilizing all sorts of digital and physical channels to connect with customers. Learn why laser-focused attribution matters when it comes to growing sales and customer relations across the board.
By Kara Zawacki
Omnichannel Retail
4 ways that contemporary retail brands can turn customer conversations into strong marketing strategies
How does conversational marketing boost customer engagement and sales? Here are 4 ways the impact is clear and how your retail brand can easily implement the practice.
By Robert Woo
Omnichannel Retail
Online-to-Offline (O2O) Commerce: What It Is And How To Tackle It
Learn the power of O2O commerce strategies and what you can do to further enhance your customers' experience across channels.
By Leigh Sevin
Omnichannel Retail
Meet The Director of Merchandising Who's All In On Sustainability
Read what The Sharper Image.com's, Katelin Allen, has to say about the future of retail and why technology and sustainability go hand in hand.
By Leigh Sevin
Omnichannel Retail
What is BOPIS for Retail and 5 Reasons Why Your Brand Needs To Take Advantage
BOPIS is one of the most essential services omnichannel brands can offer to stay ahead of competitors. Find out how to offer it at your store.
By Leigh Sevin
Omnichannel Retail
Meet The Sales Director Who Thinks It's Cool To Care
Read what Anine Bing's Director of Sales, Theodora Marinos, thinks about personalization, the sustainable brand she's eyeing, and the secret to great service.
By Leigh Sevin
Omnichannel Retail
What is Omnichannel Retail and Why You Should Care
Learn what the term omnichannel retail means and how you can use it to improve your business practices.
By Leigh Sevin
Omnichannel Retail
How This VP of Merchandising Sees Retail Tech Evolving
Read what what retail exec Scott Zimmerman has to say about humans vs. machines.
By Leigh Sevin
Omnichannel Retail
The Retail Vet Who Loves a Good Suit and Shopping Local
Retail industry veteran, Chris Hull (of Nike, Shinola, and currently Rothy's), tells us about the future of retail and who he thinks has the best retail shopping experience right now.
By Leigh Sevin
Omnichannel Retail
Web Cookies Are Going Away - How Your Brand Can Cope
Starting in 2022, web browsers like Safari, Chrome, and Firefox will no longer support third-party cookie tracking. What does this mean for your e-commerce business, and what can you do to prepare?
By Jinesh Shah
Omnichannel Retail
Don't be Fooled: Live Chat isn't Sales
Live Chats are an important part of any e-commerce experience, but don't mistake what they do for sales.
By Leigh Sevin
Omnichannel Retail
How to Incorporate Video into your E-Commerce Experience [+ 10 Brand Examples]
Video is becoming consumers preferred way to do just about everything. Learn how you can use the medium to improve your customers' digital shopping experience and boost conversions on your e-commerce site.
By Leigh Sevin
Omnichannel Retail
Endear's Unique Approach to Omnichannel Sales Attribution
Endear offers its customers a unique, modern approach to retail sales attribution. Learn about the problems with the industry's current methods and our unique way of solving them.
By Jinesh Shah