All Articles
All articles from the Endear Blog
Retail AI
AI vs. Business Intelligence (BI) in Retail: What’s the Difference?
Discover how AI and BI differ in retail, their unique benefits, and how combining both technologies drives better decisions and growth.
By Kara Zawacki
Retail CRM
What is a Retail CRM?
Discover what makes a retail CRM different from traditional CRMs and why it's essential for modern retail success. Learn key features, best practices, and examples to help you choose the right solution for your brand.
By Robert Woo
Retail AI
7 Real-World Examples of AI in Retail That Are Revolutionizing Shopping
Discover examples of how retail brands use AI to boost sales and efficiency. From personalized recommendations to dynamic pricing and more.
By Kara Zawacki
Retail Strategy
How to Measure Retail Store Performance In An Omnichannel World
Struggling to measure retail store performance? Learn to accurately track omnichannel sales, attribute value & evaluate associate KPIs.
By Kara Zawacki
Retail Strategy
How to Keep Customer Engagement High for Years (and Years!)
Discover proven strategies to maintain customer engagement and loyalty for the long term.
By Robert Woo
Endear Updates
Introducing Endear Notetaker: Your AI Companion in Retail Clienteling
Endear is launching AI Notetaker to help store teams capture and organize customer insights.
By Jinesh Shah
Endear Updates
Endear’s WhatsApp Integration Is Now in Early Access
Endear is bringing WhatsApp for Business messaging to its CRM platform. Sign up to get early access.
By Jinesh Shah
Retail Strategy
How Retail Leaders Can Build a Data-Driven Culture That Actually Works
Struggling with data analytics in retail? Learn why culture is the #1 barrier & get a leader's guide to building a team that uses data to drive profit.
By Kara Zawacki
Retail Strategy
New Rules for WhatsApp Messaging in 2025: What Retailers Need to Know
Meta now allows brands to send proactive messages on WhatsApp, but only with pre-approved templates. Learn what’s changed, how to stay compliant, and how Endear makes it easy.
By Kara Zawacki
Retail AI
9 AI Features That Make Clienteling Effortless
Discover Endear's complete suite of AI-powered features designed to streamline clienteling and empower your retail team.
By Robert Woo
Retail Strategy
Is WhatsApp GDPR Compliant for UK Retailers? Why It's Time to Switch to WhatsApp for Business
Your store teams love WhatsApp; GDPR does not. If you're still using personal WhatsApp for store outreach, discover why UK retailers need WhatsApp for Business to stay GDPR compliant, scale customer messaging, and protect their brand.
By Kara Zawacki
Retail Strategy
The Complete SMS Marketing Guide for Retailers in 2025
Unlock Your Highest ROI with SMS Marketing in 2025. Learn the Compliant, High-Converting Strategies for Retail SMS Marketing That Boost Sales and Customer Loyalty.
By Kara Zawacki
Clienteling
The Store Associate's Guide to Clienteling Techniques
Discover practical clienteling techniques for retail associates to build stronger customer relationships and increase sales through personalized service.
By Kara Zawacki
Clienteling
25 Clienteling Statistics Retailers Need to Know
Discover 25 essential clienteling statistics proving how personalization boosts retail revenue, customer loyalty, & associate productivity. Drive retail growth today!
By Kara Zawacki
Clienteling
10 Clienteling Mistakes That Are Costing You Sales
Discover how to avoid 10 common clienteling mistakes that reduce customer loyalty and impact your bottom line, with data-backed solutions for retail directors.
By Kara Zawacki
Retail Strategy
Omnichannel Clienteling: Connecting Online and In-Store Experiences
Bridge the gap between online and in-store. Learn how omnichannel clienteling creates seamless customer journeys, empowers associates and drives retail results.
By Kara Zawacki
Retail Strategy
Amazon is Coming for Luxury. Here’s How Your Brand Wins in 2025.
Amazon’s scale is a fact. But these 4 proven strategies leverage unique strengths the ecommerce giant simply can’t replicate.
By Robert Woo
Retail CRM
Is Your CRM Failing Your Retail Customers? Why Clienteling Might Be the Missing Piece
Transform Customer Data into Meaningful Relationships and Higher Sales
By Kara Zawacki
Success Stories
How PAIGE Leveraged Clienteling to Drive In-Store Foot Traffic with Endear
See how lifestyle brand PAIGE transformed their clienteling strategy with Endear. Learn how personalized messaging is boosting sales across their U.S. and U.K. stores.
By Robert Woo
Retail Strategy
7 Proven Strategies to Boost Retail Foot Traffic Through Personalized Marketing
Winning the Foot Traffic Battle: How Personalized Marketing Brings Customers Back to Retail Stores
By Kara Zawacki
Retail Strategy
How to Identify Your VIPs and Design Truly Exclusive Experiences
Learn how to move from simply finding your VIPs to predicting them, and create the branded, personalized experiences that forge unshakable loyalty.
By Robert Woo
Retail Strategy
WhatsApp for Retail Clienteling? You Bet.
Despite its enormous user base, WhatsApp still remains underutilized in retail clienteling. Learn why it's perfect for global clienteling and how to leverage it effectively.
By Robert Woo
Retail Strategy
How to Identify and Engage Your VIP Retail Customers
Discover data-driven strategies to identify your VIP retail customers and personalized engagement tactics to boost customer loyalty and increase your sales.
By Kara Zawacki
Retail Strategy
Protecting Retail Profits During the 2025 Tariff Crisis
Discover strategies for protecting retail profits during the 2025 tariff crisis. Learn 5 proven strategies to maintain your margins and profits today.
By Kara Zawacki