Retail Strategy
Need fresh ideas for customer service training and building brand loyalty among customers? Read our articles for best practices for your retail strategy.
Retail Strategy
How Retailers Can Improve Email Capture Rates
Recent insights on how stores are capturing important client data and some best practices to improve the process.
By Casey Drake
Retail Strategy
An Interview with John Liebler, Vice President of Retail & Store Operations for Shinola
Training, technology, and how to win in retail. The inside perspective from an industry veteran.
By Dorea Novaez
Retail Strategy
What is modern retailing?
How the most successful modern retailers are gathering insights and using them to their advantage.
By Dorea Novaez
Retail Strategy
From Digital to Physical: Opening Your First Store
What is the future of brick-and-mortar retail in a world of direct to consumer and digitally native brands?
By Dorea Novaez
Retail Strategy
How to Use SMS Marketing to Increase Foot Traffic at Your Stores
Learn how to turn your retail shoppers into repeat customers and score more business opportunities through SMS marketing.
By Leigh Sevin
Retail Strategy
How to build customer relationships in retail
Learn how retail store associates can move beyond first impressions, strengthen customer relationships, and boost brand loyalty to improve sales through clienteling.
By Leigh Sevin
Retail Strategy
5 Things You Must Do Before Opening Your First Pop-Up
There are a huge range of goals in a pop-up and few correct answers. Choosing which goals to focus on is largely up to you.
By Leigh Sevin
Retail Strategy
What Makes a Great Pop-Up Store?
People tell their friends just to prove they’re in the know. Instagrammers hit the share button as soon as they see it. That pop-up – the one with the buzz.
By Leigh Sevin
Retail Strategy
3 Ways to Dominate the Most Important Shopping Season
The holiday season is the most important of the year. Let's see how we can combine CRM data and clienteling to maximize sales.
By Robert Woo
Retail Strategy
Let’s Talk About Millennial Spending Power
Keep reading to better understand the generational cohort with which marketers and retailers are obsessed.
By Dorea Novaez
Retail Strategy
Why eCommerce Needs Salespeople
As consumers migrate online, don't be surprised if sales associates follow. Digital merchandise won't sell itself.
By Leigh Sevin