Retail AI
Blog articles about artificial intelligence (AI) in retail.
Retail AI
How AI Tools Can Free Up Your Store Associates to Sell More
Discover how AI tools can free up your store associates from admin tasks. Let them focus on what matters: building relationships and driving sales.
By Kara Zawacki
Retail AI
AI-Powered vs. Traditional CRM: Why Your Retail Business Needs to Make the Switch
Still using spreadsheets? Discover how an AI-powered retail CRM provides predictive insights and automation that traditional methods and CRMs simply can't match.
By Kara Zawacki
Retail AI
How Retailers can Use AI for Customer Sentiment Analysis
Learn how AI-driven customer sentiment analysis can help retailers understand customer feedback, improve products, marketing and overall brand experience.
By Kara Zawacki
Retail AI
7 Critical Questions to Ask Your Next Retail AI Vendor
A Procurement Checklist for Retail Directors Evaluating AI and Clienteling Technology Partners
By Kara Zawacki
Retail AI
The AI Stylist: How Generative AI Is Powering the Next Wave of Personalization
Discover how virtual try-ons, custom lookbooks and hyper-relevant recommendations are creating a win-win for shoppers and brands.
By Kara Zawacki
Retail AI
How Retail Store Managers Can Use AI to Lead, Not Administrate
Discover how AI revolutionizes retail store management through automated scheduling, inventory alerts, performance insights & clienteling tools.
By Kara Zawacki
Retail AI
The Future of Staff Training: Using Generative AI for Associate Onboarding
How Generative AI Creates Interactive Simulations, Role-Playing Scenarios, and Personalized Learning Paths That Get New Hires Job-Ready Faster
By Kara Zawacki
Retail AI
How AI is Revolutionizing Retail Clienteling
Transform Your Customer Relationships with Intelligent Technology That Identifies VIPs, Personalizes Experiences, and Automates Follow-ups
By Kara Zawacki
Retail AI
AI in Luxury Retail: How to Enhance the High-Touch Experience
Discover how AI in luxury retail is amplifying the human touch. Learn how AI tools create hyper-personalized experiences that boost sales & loyalty.
By Kara Zawacki
Retail AI
Your Guide to Launching a Successful Retail AI Pilot Program
Launch a retail AI pilot program with this proven roadmap. Test AI solutions, minimize risk, and build your business case for retail AI success.
By Kara Zawacki
Retail AI
Top 5 AI Tools for Retailers to Boost Sales in 2025
Discover the 5 top AI tools that retail brands can use to improve efficiency, boost sales, and build stronger customer relationships.
By Kara Zawacki
Retail AI
Will AI Take Your Retail Job? No, and Here's Why
From sales associates to retail leaders, discover how AI is changing how we work by eliminating busywork and boosting efficiency.
By Robert Woo
Retail AI
Guide to How Generative AI is Transforming Retail Marketing
From Copy to Visuals: How Retailers Are Using AI to Scale Content, Boost Creativity and Drive Results
By Kara Zawacki
Retail AI
Customers Are Having AI Shop for Them. Is Your Brand Ready?
Learn how to thrive when AI agents shop for your customers. Discover tactics to stay discoverable and create personalized human experiences that no algorithm can replicate.
By Robert Woo
Retail AI
The Role of AI in Creating Personalized Shopping Experiences
Unlock the power of AI personalization in retailing. Explore practical uses like modern clienteling, hyperpersonalized marketing and smart product recommendations.
By Kara Zawacki
Retail AI
How AI Empowers Store Associates (Instead of Replacing Them)
See how AI for store associates acts as a co-pilot, automating mundane tasks so your team can focus on clienteling and exceptional customer experiences.
By Kara Zawacki
Retail AI
The Rise of Visual Search: How AI is Changing Product Discovery
Make every image shoppable. Implement AI Visual Search to enhance product discovery, create a seamless user journey and gain a key competitive edge.
By Kara Zawacki
Retail AI
The Ultimate Guide to Implementing AI For Retail Directors
Check out our comprehensive implementation guide for retail leaders ready to transform their retail sales, marketing and operations with generative AI
By Kara Zawacki
Retail AI
8 Retail CRM Best Practices for 2025
Learn 8 proven retail CRM best practices that go beyond basic data entry. From smart segmentation to AI-powered personalization, discover how to build lasting customer relationships.
By Robert Woo
Retail AI
AI vs. Business Intelligence (BI) in Retail: What’s the Difference?
Discover how AI and BI differ in retail, their unique benefits, and how combining both technologies drives better decisions and growth.
By Kara Zawacki
Retail AI
7 Real-World Examples of AI in Retail That Are Revolutionizing Shopping
Discover examples of how retail brands use AI to boost sales and efficiency. From personalized recommendations to dynamic pricing and more.
By Kara Zawacki
Retail AI
Reflecting on an Inspiring NRF 25: Thank You from Endear
We just wrapped up an incredible time at NRF in New York City, and it’s safe to say the energy at the Javits Center was off the charts! The momentum around retail technology is more electric than ever, and we were thrilled to be right at the heart of it all. From witnessing the latest AI innovations to seeing how brands are reimagining the in-store experience, one thing is clear: 2025 is going to be an exciting year for retail.
By Robert Woo
Retail AI
Back to Basics? Why Businesses Are Backing Off Of AI
Discover why companies are moving away from AI-driven solutions and rediscovering the value of human interaction in customer service. Learn how empathy, adaptability, and genuine relationships are proving irreplaceable in retail.
By Robert Woo
Retail AI
Endear vs Gorgias: The Battle of the Retail Support Platforms
In the battle of retail support, Gorgias offers fast, AI-driven assistance, while Endear focuses on the entire customer journey through live chat within a CRM. Find out which platform suits your needs best and boosts your retail success.
By Robert Woo