All Articles
All articles from the Endear Blog
Clienteling
How Can I Sell More Dresses at My Bridal Shop?
Learn how clienteling helps bridal shops sell more dresses. Discover the follow-up strategies and relationship-building that turn brides into buyers.
By Robert Woo
Success Stories
How M.M.LaFleur Scales White-Glove Clienteling With Appointments, Lookbooks, and Radical Transparency
Discover how M.M.LaFleur uses Endear’s built-in retail appointment software capabilities to power in-store appointments, scale clienteling, and drive high-intent shopping experiences.
By Robert Woo
Buyer’s Guide For Retail Appointment Scheduling Software
Discover how the right retail appointment scheduling software can 3x your conversion rates, increase customer engagement & modernize your store operations.
By Kara Zawacki
4 Tips For Retailers To Be Truly Authentic in 2026
Discover how retailers can be truly authentic in 2026. Learn 4 practical strategies to build loyalty with Gen Z and stay authentic without being theatrical.
By Robert Woo
6 Best Square Appointments Alternatives (For Retail, Salons & Spas)
Discover the 6 best Square Appointments alternatives for retail, salons, and spas. Compare features, pricing, and find your perfect fit.
By Kara Zawacki
7 Best Acuity Scheduling Alternatives for Retailers
Discover 7 powerful Acuity Scheduling alternatives that integrate with Shopify, track sales and help turn appointments into revenue for your store.
By Kara Zawacki
Clienteling
2025’s BFCM Didn’t Win Because of Discounts. It Won Because of Conversations.
Discover what really drove BFCM 2025 sales and how to apply these insights to your 2026 strategy. Learn which messages sparked replies, how channels performed, and why engagement beat volume.
By Robert Woo
Retail Strategy
How to Build a VIP Customer Strategy on Shopify
Ready to increase loyalty? A step-by-step guide to identifying Shopify VIP customers, designing exclusive perks, and automating your rewards program.
By Kara Zawacki
Clienteling
The 7 Best Appointment Scheduling Tools for Retailers
Discover the best appointment scheduling tools for retail. From simple booking with Square to driving revenue with Endear, find the right software for your business.
By Kara Zawacki
Clienteling
Holiday Returns Cost 15% of Revenue. Clienteling Can Prevent This.
Discover clienteling tactics to reduce returns through appointments, lookbooks, and personalized messaging that builds confidence before purchase.
By Robert Woo
The 4 Best SMS Marketing Platforms for Retailers in 2026
Looking for the best SMS marketing platforms for retailers? We review the top tools for driving sales, personalizing messages & building customer loyalty.
By Kara Zawacki
How AI Tools Can Free Up Your Store Associates to Sell More
Discover how AI tools can free up your store associates from admin tasks. Let them focus on what matters: building relationships and driving sales.
By Kara Zawacki
The Best CRM for Klaviyo: A Guide for Retailers
Our 2025 guide reveals the best CRM for Klaviyo. See how Endear's deep, retail-focused integration helps you leverage rich customer data.
By Kara Zawacki
The 7 Best Shopify Apps for Customer Retention in 2026
Stop losing customers. Our 2026 guide reveals the 7 best Shopify apps for customer retention. Boost loyalty, manage subscriptions, and increase profits.
By Kara Zawacki
7 Best Tools for Drastically Improving Customer Retention in Retail
Discover the 7 best customer retention tools for retail to stop churn. Learn how to improve customer retention in retail and boost loyalty today.
By Kara Zawacki
Clienteling
BFCM 2025 Benchmarks Snapshop: Clienteling Wins Again!
Discover BFCM 2025 benchmarks from 1,200+ retail stores. Learn why personal messages converted 30x better than marketing emails and which campaigns drove the highest conversion rates.
By Robert Woo
AI-Powered vs. Traditional CRM: Why Your Retail Business Needs to Make the Switch
Still using spreadsheets? Discover how an AI-powered retail CRM provides predictive insights and automation that traditional methods and CRMs simply can't match.
By Kara Zawacki
5 Strategies to Drive Online Shoppers into Your Physical Stores
Bridge the Digital-Physical Gap and Transform Your Website Visitors into Valuable In-Store Customers
By Kara Zawacki
Retail AI
How Retailers can Use AI for Customer Sentiment Analysis
Learn how AI-driven customer sentiment analysis can help retailers understand customer feedback, improve products, marketing and overall brand experience.
By Kara Zawacki
7 Customer Loyalty Metrics Every Retail Manager Should Track
Beyond Sales Numbers: The Essential Guide to Tracking What Really Matters for Long-Term Success
By Kara Zawacki
Clienteling
The Role of the Post-Purchase Experience in Customer Retention in Retail
How to Transform Your After-Sale Service From an Afterthought Into Your Most Powerful Customer Retention Engine
By Kara Zawacki
Retail Strategy
5 Ways to Turn First-Time Shoppers into Repeat Customers
Learn 5 proven strategies to convert first-time shoppers into repeat customers in retail. Boost first time customer retention with these actionable tips.
By Kara Zawacki
Retail CRM
Why Retail Brands Using Shopify Rush to Onboard Endear CRM in Q4
Most retail brands lose 70% of holiday customers by February. Learn how smart Shopify brands rush to onboard Endear in Q4 so they're ready to retain those shoppers the moment the new year hits.
By Robert Woo
Retail Strategy
The Secret to Winning Gen Z Holiday Shoppers: Gift Cards
Discover why gift cards are the secret to winning Gen Z holiday shoppers. Learn 7 strategies for digital-first cards, bonus offers, loyalty integration, and personalization that drive sales and retention.
By Robert Woo