All Articles
All articles from the Endear Blog
Retail Strategy
The Best Customer Loyalty Programs in Retail and 5 Ways to Start Your Own
Learn how top retailers like Starbucks and Sephora count on their loyalty programs to drive retention so you can, too.
By Leigh Sevin
Retail Strategy
What is Omnichannel Retail and Why is it Important?
Learn about the latest omnichannel retail trends and how it can help your business deliver seamless customer experience across all of your channels.
By Dorea Novaez
Retail Strategy
How to build customer loyalty in retail
Learn to retain customers and build customer loyalty whether your retail business is online, in-store, or both.
By Leigh Sevin
Retail Strategy
Examples of Good Customer Service in Retail
Make sure you're providing the best experience by following these examples of good customer service in retail.
By Leigh Sevin
Retail CRM
Predictions for the Future of Retail as Forecasted by the Founders of Endear
Learn what trends the founders of retail CRM platform Endear predict will matter most for the industry.
By Leigh Sevin
Retail Strategy
7 Essential Retail Skills of Top Sales Associates
Let’s talk about the retailing skills that help sales associates boost revenue, create loyal customers, and grow their retail business.
By Leigh Sevin
Retail CRM
5 Best Shopify Apps to Pair With Shopify POS
A list of the best Shopify Apps to pair with both your Shopify POS and eCommerce store to properly scale your in-person selling initiatives.
By Casey Drake
Retail Strategy
6 Ways to Improve Your Shopping Experience (+ 3 Examples)
Discover why today’s shopping experience is critical to your long-term success and how to improve your experience for customers.
By Leigh Sevin
Retail Strategy
Showrooming vs webrooming and how they help retail brands grow
Read this in-depth breakdown of showrooming vs webrooming and how these two different customer journeys help retail brands grow.
By Casey Drake
Retail CRM
The Best Shopify Stores That Engage Customers Through Both E-Commerce & POS
Discover 13 remarkable e-commerce businesses using Shopify to expand their online businesses to physical retail, and learn the advantages of their decision.
By Leigh Sevin
Retail Strategy
How to retain customers in retail with 8 examples
New customers are exciting, but old customers can bring your business more value. Use these powerful customer retention strategies to keep your customers close—and happy.
By Leigh Sevin
Retail Strategy
How to Enable Curbside Pick-Up with Shopify (and Who Already Is)
Learn about the benefits of curbside pick-up and how to offer the service at your retail store
By Leigh Sevin
Retail Strategy
The Importance of Store Associates in the Retail Tech Revolution
The most important piece of bringing more tech advancements into retail is the store teams at the center of it all.
By Casey Drake
Success Stories
Koio's Sneaker Success: Unveiling the Impact of Endear's Clienteling in Local Store Marketing
Sneaker brand, Koio, upped their retail marketing game for a new product launch by leveraging Endear to invite local customers to shop in-store.
By Dorea Novaez
Retail Strategy
Modern Store Formats & How To Choose The Right One
Learn about the different types of modern physical store formats and know which format works best for your retail business.
By Leigh Sevin
Retail Strategy
Personalized Messaging: The Power of Thank You
Learn about personalized messaging strategy and how the expression of gratitude can create measurable results in retail clienteling.
By Dorea Novaez
Retail Strategy
Leveraging Store Associates to Personalize Your Email Marketing
Personalizing your outreach. How exactly do you accomplish this? How much will it cost you? And what resonates with consumers?
By Dorea Novaez
Retail Strategy
How Retailers Can Improve Email Capture Rates
Recent insights on how stores are capturing important client data and some best practices to improve the process.
By Casey Drake
Retail Strategy
An Interview with John Liebler, Vice President of Retail & Store Operations for Shinola
Training, technology, and how to win in retail. The inside perspective from an industry veteran.
By Dorea Novaez
Endear Updates
Our Trip to Shopify Unite
A recap of the 2019 Shopify Unite Conference from our co-founder, Leigh Sevin.
By Leigh Sevin
Retail Strategy
What is Modern Retailing? And Why It's Your Biggest Opportunity
How the most successful modern retailers are gathering insights and using them to their advantage.
By Dorea Novaez
Retail Strategy
From Digital to Physical: Opening Your First Store
What is the future of brick-and-mortar retail in a world of direct to consumer and digitally native brands?
By Dorea Novaez
Retail Strategy
How to Use SMS Marketing to Increase Foot Traffic at Your Stores
Learn how to turn your retail shoppers into repeat customers and score more business opportunities through SMS marketing.
By Leigh Sevin
Clienteling
3 Clienteling Examples With Valuable Takeaways You Need to Know
We’ve outlined key clienteling examples of companies that highlight the power of personalization. Each can teach us a thing or two about forming relationships with customers online and offline.
By Leigh Sevin