A supercharged CRM for smarter retail marketing
Unify your customer data and use it to power personalized interactions, optimize outreach, and enhance loyalty through the entire customer journey.
72%
Increase in average order value
55%
Average increase in order frequency
136x
Average ROI on the cost of an Endear subscription
All your data under one roof
Endear's CRM centralizes your data, including customer preferences, orders, and engagement history that spans your physical and digital presence. This unified approach serves as the foundation for smarter Campaigns.
I've used every CRM from Salesforce down and Endear is the best.
Geronimo Chala, Chief Client Officer @ Rebag
All the clienteling essentials, all in Endear
Elevate your retail strategy and maximize results with all the tools you need for personalized clienteling, powered by Endear's CRM.
Optimize your retail strategy with the CRM that has Business Insights baked in.
Get in-depth analysis and reporting for every email, text, WhatsApp, or live chat sent on your brand's behalf.
Gain valuable insights into retail team and store performance, enhancing team motivation and data-driven decision making.
Track Sent Messages
See total messages sent through the platform, then separate your findings by team member.
See Sales Driven
View just how many messages converted into sales, and who sent them.
Create Custom Reports
Create custom reports based on your goals, like tracking how your store team's efforts effect online sales.
Export and Share Reports
Export reports for a closer look at team and individual performance, then easily share it across internal teams.
Free, one-click integrations for a fully-equipped retail CRM
Shopify
Stressing the ‘relationship’ in finding the best Shopify CRM
Managing your relationships with customers as a retail or eCommerce brand can be quite challenging. Here's how to choose the best Shopify CRM, updated for 2025.
Retail CRM
5 customer relationship management examples you can use right now
We’ve collected inspiring customer relationship management examples of retailers who have mastered the art of building customer relationships. Here are a few ideas on how to build shopper trust and loyalty and how to manage customer relationships beyond using a CRM tool.
Clienteling
Why First-Party Data Will Save Your Retail Brand
The death of 3rd party cookies was greatly exaggerated. But that doesn’t change the fact that 1st-party data is far superior for retail brands. We’ve updated this article for 2025 with the latest information on tracking data.
Clienteling