The retail CRM software that turns data into sales
Endear is the AI-powered retail CRM software built for modern brands, empowering store teams to drive sales through:
- Unified customer data
- Personalized outreach
- Seamless integrations
- Performance insights, and more
Whether you have a few stores or a few hundred, Endear is built to scale with your business from day one.

72%
Increase in average order value
55%
Average increase in order frequency
136x
Average ROI on the cost of an Endear subscription
All your data under one roof
Endear's CRM centralizes your data, including customer preferences, orders, and engagement history that spans your physical and digital presence. This unified approach serves as the foundation for smarter Campaigns.

I've used every CRM from Salesforce down and Endear is the best.
Geronimo Chala, Chief Client Officer @ Rebag
All the retail CRM and clienteling essentials, all in Endear
Elevate your retail strategy and maximize results with all the tools you need for personalized clienteling, powered by Endear's CRM.
Optimize your retail strategy with the CRM that has Business Insights baked in.
Get in-depth analysis and reporting for every email, text, WhatsApp, or live chat sent on your brand's behalf.
Gain valuable insights into retail team and store performance, enhancing team motivation and data-driven decision making.
Track Sent Messages
See total messages sent through the platform, then separate your findings by team member.
See Sales Driven
View just how many messages converted into sales, and who sent them.
Create Custom Reports
Create custom reports based on your goals, like tracking how your store team's efforts effect online sales.
Export and Share Reports
Export reports for a closer look at team and individual performance, then easily share it across internal teams.
Free, one-click integrations for a fully-equipped retail CRM

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