Your customer just had an incredible in-store experience. They connected with your associate, tried on some new styles, maybe even talked about their upcoming vacation. Then what happens?

Most of the time? Nothing.

I've been in retail for over 20 years, and I see this everywhere. Great in-store relationships that die at checkout. That's why I work with brands at Endear – to help them build clienteling systems that turn those amazing interactions into repeat customers.