
Endear vs NewStore
Endear is a retail CRM built to make clienteling a breeze. Less manual effort, more sales for your store.
About Each Platform
Endear
A retail CRM for store teams to build stronger customer relationships. Endear combines automation and human touch to make clienteling possible at large scale.
NewStore
An omnichannel POS with order and inventory management capabilities. While it offers basic clienteling features, it lacks the robust relationship-building tools of a true CRM.
Why choose Endear over NewStore?
See why Endear's automated campaigns, advanced segmentation, and CRM features make it the #1 clienteling solution.
Features |
Endear |
NewStore |
---|---|---|
14-day free trial | ✓ | X |
No commitment pilot | ✓ | X |
Pre-built, one-click integrations | ✓ | ✓ |
Shopify Plus Certified | ✓ | X |
CRM | ✓ | X |
1-to-1 messaging | SMS, email, & WhatsApp | Only supports SMS |
Customer profiles | ✓ | ✓ |
Advanced audience segmentation & filters | ✓ | X |
Shoppable product lookbooks | ✓ | X |
Automated, triggered campaigns | ✓ | X |
Reporting & BI | ✓ | ✓ |
Appointments | ✓ | X |
Live chat | ✓ | X |
POS solutions | X | ✓ |
Order and inventory management solutions | X | ✓ |

Endear has been a huge upgrade to our clienteling and customer outreach process at our store locations. The platform is so easy to use and makes customer outreach seamless, especially with the integrations and seeing everything in one place.
Jess D.
Store Operations Manager @ Clare V.

Endear has allowed us to connect with customers on a more personal level across retail and online. The ability to directly communicate through a customer's preferred channel is pivotal to a great customer experience. The app is easy to use and quick to onboard. Also can not beat their prompt customer support replies.
Ryan L.
Director of Technology @ Gorjana

Endear has been a great way for us to connect to our clients outside of the retail store, and give them an elevated, personalized service experience.
Christina W.
Store Manager @ Alo Yoga
Need more than basic clienteling features?
Clienteling should be a priority, not an afterthought. See how Endear's purpose-built CRM delivers the complete solution your team needs to build stronger customer relationships.
Endear vs NewStore FAQs

Case Studies
How GANNI Increases Average Order Value by 28% with Endear
Discover how GANNI, the Scandi-cool fashion brand, increased its Average Order Value by 28% with Endear's CRM tool. Read insights from Sophia Wood, Global Retail Excellence Manager at GANNI, on their success and strategies for customer engagement and outreach.

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View and utilize NewStore customer data in real-time on Endear customer profiles.