Endear vs NewStore

Endear is a retail CRM built to make clienteling a breeze. Less manual effort, more sales for your store.

Endear vs NewStore

About Each Platform

Endear

A retail CRM for store teams to build stronger customer relationships. Endear combines automation and human touch to make clienteling possible at large scale.

NewStore

An omnichannel POS with order and inventory management capabilities. While it offers basic clienteling features, it lacks the robust relationship-building tools of a true CRM.

Why choose Endear over NewStore?

See why Endear's automated campaigns, advanced segmentation, and CRM features make it the #1 clienteling solution.

Features

Endear

NewStore

14-day free trial

X

No commitment pilot

X

Pre-built, one-click integrations

Shopify Plus Certified

X

CRM

X

1-to-1 messaging

SMS, email, & WhatsApp

Only supports SMS

Customer profiles

Advanced audience segmentation & filters

X

Shoppable product lookbooks

X

Automated, triggered campaigns

X

Reporting & BI

Appointments

X

Live chat

X

POS solutions

X

Order and inventory management solutions

X

Clare V. logo

Endear has been a huge upgrade to our clienteling and customer outreach process at our store locations. The platform is so easy to use and makes customer outreach seamless, especially with the integrations and seeing everything in one place.

Jess D.
Store Operations Manager @ Clare V.
gorjana logo

Endear has allowed us to connect with customers on a more personal level across retail and online. The ability to directly communicate through a customer's preferred channel is pivotal to a great customer experience. The app is easy to use and quick to onboard. Also can not beat their prompt customer support replies.

Ryan L.
Director of Technology @ Gorjana
alo yoga logo

Endear has been a great way for us to connect to our clients outside of the retail store, and give them an elevated, personalized service experience.

Christina W.
Store Manager @ Alo Yoga

Need more than basic clienteling features?

Clienteling should be a priority, not an afterthought. See how Endear's purpose-built CRM delivers the complete solution your team needs to build stronger customer relationships.

Endear vs NewStore FAQs