Endear
Endear

A Supercharged CRM for Smarter Retail

Unify your customer data and use it to power personalized interactions, optimize outreach, and enhance loyalty through the entire customer journey.

Customer relationship management for retail from Endear
Allbirds brand logo
Alo Yoga logo
Reformation logo
Gorjana logo
Glossier logo
Robert Graham logo

All your data under one roof

Endear's CRM centralizes your data, including customer preferences, orders, and engagement history that spans your physical and digital presence. This unified approach serves as the foundation for smarter Campaigns.

Customer data in a profile in Endear

Boost sales and drive engagement with Campaigns.

All the clienteling essentials, all in Endear

Elevate your retail strategy and maximize results with all the tools you need for personalized clienteling, powered by Endear's CRM.

I've used every CRM from Salesforce down and Endear is the best.

Geronimo Chala, Chief Client Officer @ Rebag

Fred Segal logo
Alo Yoga logo
Reformation logo
cult gaia logo
Purple Mattresses logo

Optimize your retail strategy with the CRM that has Business Insights baked in.

Get in-depth analysis and reporting for every email, text, WhatsApp, or live chat sent on your brand's behalf.

Gain valuable insights into retail team and store performance, enhancing team motivation and data-driven decision making.

upwards arrow icon

Track Sent Messages

See total messages sent through the platform, then separate your findings by team member.

shopping bags icon

See Sales Driven

View just how many messages converted into sales, and who sent them.

pencil icon

Create Custom Reports

Create custom reports based on your goals, like tracking how your store team's efforts effect online sales.

globe icon

Export and Share Reports

Export reports for a closer look at team and individual performance, then easily share it across internal teams.

Free, one-click integrations for a fully-equipped retail CRM

Shopify logo
NewStore logo
Teamwork Commerce
Klaviyo logo
Gorgias logo
Zapier logo

Integration Partners

Stressing the ‘relationship’ in finding the best Shopify CRM

Managing your relationships with customers as a retail or eCommerce brand can be quite challenging. Here's how to choose the best Shopify CRM.

wall with post-it notes

Best Practices

5 customer relationship management examples you can use right now

We’ve collected inspiring customer relationship management examples of retailers who have mastered the art of building customer relationships. Here are a few ideas on how to build shopper trust and loyalty and how to manage customer relationships beyond using a CRM tool.

Modern Retail

Why First-Party Data Will Save Your Retail Brand

The death of the third-party brings new life to the first-party cookie. Learn what this even means, and why understanding it could make all the difference in your brand's success.

Best Practices

How Retailers Can Harness Analytics to Redefine Customer Relationships and Boost Sales

Unlock the power of Omnichannel Retail with CRM. Learn 4 ways top retailers are leveraging CRM software to boost analytics, enhance customer engagement, skyrocket productivity, and master the art of clienteling. Elevate your retail game with the omnichannel advantage.

furniture showroom using efficient wholesale CRM software with Endear

Wholesale CRM software: Efficiency matters

Learn how to stop using spreadsheets and start using a wholesale CRM that gives your team the data to drive smart marketing decisions.

Best Practices

Retail CRM: How to Use Customer Relationship Management to Grow your Business

Learn how brands use Customer Relationship Management software to empower retail teams to build customer loyalty like never before.