Know who to reach without manual list-building.
AI ranks every customer in your database by opportunity and delivers a daily queue automatically. So associates spend their time selling, not searching.
AI Opportunity Engine
Never miss a reason to reach out .
Turn customer signals into a ranked daily queue of outreach opportunities so your team always knows exactly who to reach out to and when.
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← Review Opportunities
0 of 5 reviewed
Personalized outreach at scale
Your customers don't want another marketing blast .
They want to hear from someone who knows them. But personal SMS and email outreach doesn't scale.
Endear changes that. We turn your customer data into clear signals, rank the highest-impact opportunities, and guide each associate on who to reach out to, why it matters, and what to say, every time they log in.
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Endear is trusted by leading retail brands to deliver 40x higher conversion rates than traditional marketing outreach.
Send the right message without having to write it.
AI drafts on-brand messages, timed to the moment they're most likely to convert. Review and send in seconds, or automate entirely.
Scale clienteling without scaling headcount.
Standardize high-quality outreach across every store, every associate, every day. Every customer feels personally remembered, even when an associate is assigned to thousands of them.
Know who to reach without manual list-building.
AI ranks every customer in your database by opportunity and delivers a daily queue automatically. So associates spend their time selling, not searching.
Send the right message without having to write it.
AI drafts on-brand messages, timed to the moment they're most likely to convert. Review and send in seconds, or automate entirely.
Scale clienteling without scaling headcount.
Standardize high-quality outreach across every store, every associate, every day. Every customer feels personally remembered, even when an associate is assigned to thousands of them.
Today's opportunities
01
Olivia Walsh Birthday + NYC visit
Due today 02
Lena Park Cart abandoned 2d
Due tomorrow 03
Sarah Mendez $340 purchase yesterday
Due in 2 days 04
James Carter Wishlist restocked
Due in 3 days 05
Priya Patel Anniversary milestone
Due in 3 days 06
Maya Rodriguez SoHo visit, no purchase
Due in 4 days 07
Marcus Thompson VIP fall match
Due in 5 days 08
Ethan Brooks Loyalty milestone reached
Due in 6 days
Endear AI · Draft
Awaiting review
To Sarah Mendez
Thank you for your visit yesterday!
Hey Sarah, it was great seeing you in the store yesterday. I hope you're loving the Cashmere Wrap. It's one of our favorites this season.
Send →
Today's Outreach Across Stores
SoHo
28
Madison
22
West Village
31
Brooklyn
19
Westfield
25
Hudson Yards
23
Newport
27
Aventura
18
Bal Harbour
22
Beverly Hills
24
Palo Alto
21
Stanford
20
Total messages sent today:
280
Real before & after results
Same store. Same timeframe. 6× the reach .
After enabling AI Opportunity Engine, one specialty retailer went from 60 outreach messages a week to 360 without adding headcount. Even in a handful of stores where no outreach was happening previously, associates quickly adopted the tool and became some of the most active of the fleet.
The best part? While message volume increased, conversion rates held steady, delivering a 35x return.
0
/ week
One brand's average output. Stayed flat for 6 weeks before AI turned on.
0
/ week
6×
Same team, no manual list pulling. AI drafted the message, the team reviewed and sent.
0
×
For every $1 spent on actioned opportunities, this brand earned $35 back in attributed revenue.
6× increase in messaging volume in just 6 weeks, with no slowdown in sight.
Manual
AI Opportunity Engine
Always on brand
You provide the brand voice, we protect it.
Add your brand voice guidelines and message templates and Endear's AI will use them to ensure every draft feels consistent, personal, and on-brand.
Other AI tools
Generic
Subject: Thank you for your purchase
Dear Sarah, thank you for your recent purchase. We hope you enjoy your new items. Please don't hesitate to reach out if you have any questions or concerns. We appreciate your business.
Best regards,
The Team
Endear AI
Trained on brand voice
Draft
From
ER
Emma Reyes · SoHo Store
To
SM
Sarah Mendez
Thank you for your visit yesterday
Hey Sarah, it was so nice seeing you in the store yesterday. I hope you're loving the Cashmere Wrap. It's one of our favorites this season, and the Silk Camisole pairs beautifully with it for layering. Let me know if you'd like help styling.
xx,
Emma
Awaiting your review
Avoid emojis
Don't overuse exclamation marks
Sign off with "xx"
Seamless integration
Endear works with any retail stack.
Endear pulls signals from your existing POS, ecommerce, marketing, and customer support tools, ranking opportunities using the data you already have — no migration required.
- Set up in minutes, no engineering required.
- Real-time and historical data sync.
- Need a custom connector? Let's talk.
Pricing
Try it free. Pay only for what works .
Get started with 100 free credits, one credit for every actioned opportunity. After that, only pay when your team actually sends a message. No up-front commitment, just measurable ROI from day one.
Start for Free
100
free credits
Try AI Opportunity Engine with your own customer data with 100 free actioned opportunities. See the impact before you pay a cent.
- No credit card required to start.
- Full access to opportunities, drafts, and review tools.
- Credits never expire.
After your free credits
Pay-as-you-go
$0.75
per actioned opportunity
You're only charged when your team sends a message through the tool. Never for unused drafts, dismissed suggestions, or queued opportunities.
- Flat rate with no tiers or overages.
- Includes drafting, ranking, and unlimited team seats.
- Cap your spend at any time.
Frequently asked questions
Everything you need to know about AI Opportunity Engine. Don't see your question? Ask us directly.
How does Endear AI learn my brand voice?
We give you the tools to provide your brand templates, examples and context. We then learn from your outreach over time to continuously improve the AI's ability to draft in your voice.
Which channels does Endear AI support?
Email and SMS today. WhatsApp and website chat are coming soon. The same opportunity engine drives every channel. You just pick the one your customer prefers.
Does the AI send messages automatically?
No. Endear AI drafts and ranks; your team reviews and sends. Nothing goes out to customers without a human approving it.
Is my customer data secure?
Yes. Your data is encrypted in transit and at rest, never used to train shared models, and never shared across brands. SOC 2 Type II details available on request.
How is this different from a generic AI writing tool?
Generic tools draft in a vacuum. Endear AI starts from the opportunity. The customer, the signal, the moment. It writes from your team's voice with the right context attached. Your associates approve in seconds instead of staring at a blank box.
Meet AI Opportunity Engine & Join us for a webinar
Hear from Zaya Amgaabaatar, the Product Lead who brought it to life, and Davis Boos, our Account Management Lead, in a live walkthrough designed to get your team up and running fast.