Apply your archetype and brand voice in store-level conversations with Endear's CRM and Clienteling solutions.
Scale quality conversations while staying true to your brand.
Built on the idea that the retail sales experience should reflect the brand and the people, Endear CRM and Clienteling enables you to connect personally and authentically with shoppers.
Power to personalize with the guardrails to protect your brand.
Use valuable data to create personalized, repeatable customer journeys that extend beyond checkout, while still honoring the people and places behind your product.
Celebrate the Power of Local Connection
Invite your online shoppers to experience your brand story by identifying online shoppers that have never visited a store and creating an IRL connection.
Turning timeless designs into timeless connections
Clienteling makes it easy to deliver personalized interactions and specialized offers both 1:1 and at scale. Creating a consistently exceptional shopping experience builds trust and recognition, driving lasting relationships.
A selling experience as unique and impactful as the people and places they come from
24%
Faster repeat purchases when contacted through Endear
19%
Increase in that second order's average value compared to second purchase AOV without Endear
107x
ROI on monthly cost of Endear
"Endear enables us to deliver a more unique and human-centric customer experience. It feels more authentic, more refined. We've observed a meaningful impact on both loyalty and engagement as a result. Among the customers who have received clienteling through Endear, a higher percentage have transitioned into repeat, omnichannel, high-value shoppers.”
Amelia Meadowcroft, Sr. Director, Customer Strategy at Reformation
Create a sales experience that leverages your brand voice in every personal interaction.
Get a personalized walkthrough of the platform and learn how we can boost your revenue and engagement with Endear.