Alabaster

What does true 1:1 retail relationship-building look like in 2026?

Join us for an honest, insider conversation with luxury and accessible luxury brand leaders about what it actually takes to build client relationships that last.

What we'll cover:

What "high touch" means for luxury brands today — and where most brands fall short

How to build a VIP clientele that shops regularly, not just seasonally

The specific tactics that move a customer from first visit to long-term relationship

What real personalization looks like at scale — and when it stops feeling personal




Darker Alabaster

The Luxury Advantage: An Inside Look At High-Touch Clienteling

Boll & Branch

Ganni

Alexis Bittar

Diane Von Furstenberg

frame

Wet Sand

Join us for an inside look at "high touch" clienteling from leading fashion experts.

Retail Therapy: The Luxury Advantage with DVF and Alexis Bittar

Take the guesswork out of outreach with an AI-powered queue of high-value customers to contact.

Capture and organize customer notes and details on the fly.

Drive online customers in-store and manage appointment booking from end to end.

Send automated texts, emails, and WhatsApp messages that convert.

Engage and drive loyalty with personalized, two-way messaging.

The CRM for IRL. Unify, segment, and utilize data at scale.

Analyze campaign and store performance for real-time insights.

Engage online shoppers like you would in-store with live chat built for sales.

Drive AOV with interactive product recommendations.

Read the latest articles and best practices for your retail strategy.

Downloadable retail resources to help you grow.

Practical training for retail teams to start using AI on the salesfloor.

Video tutorials to get the most out of Endear.

See how Endear stacks up against other retail CRMs and software. Compare features, pricing, and ROI to find the best solution for your brand.

The Luxury Advantage: An Inside Look At High-Touch Clienteling

What does true 1:1 retail relationship-building look like in 2026?Join us for an honest, insider conversation with luxury and accessible luxury brand leaders about what it actually takes to build client relationships that last.What we'll cover:

What does true 1:1 retail relationship-building look like in 2026?

Join us for an honest, insider conversation with luxury and accessible luxury brand leaders about what it actually takes to build client relationships that last.

What we'll cover: