How do you win back your regulars and make new ones after the doors have been closed for a while?

Come out and support the teams of Palisades Village as they re-open and welcome back the brands and their local clients. Whether you’re HQ or on the floor, come say hello and chat about what it really takes to fill a store with familiar faces: whether you’re reconnecting with longtime clients, welcoming back familiar faces or meeting new neighbors, we’ll discuss the strategies and personal touches that keep people coming back.

What we'll cover

• Picking up where you left off: how to reconnect with past clients, whether they've been shopping online, at another store, or not at all
• Making the first visit count: turning a new face into a regular with thoughtful, timely follow-up
• Why a text beats a blast: what makes 1:1 outreach feel personal, and why clients actually reply
• Stronger together: how the brands in a community can support each other
  
  

Space is limited- RSVP below.