You're invited to an evening of discussion and collaboration featuring Endear co-founder Leigh Sevin in conversation with Anna Esrov, VP of Customer Experience and VIP at Boll & Branch.

At Endear, we believe the best retail experiences aren't built on transactions—they're built on relationships. And few brands understand this better than Boll & Branch.

Here's What You'll Learn:

• How to scale personal connection: Anna will share how Boll & Branch maintains 1:1 relationships and a distinct brand voice across thousands of customer interactions
• Building hospitality into your DNA: What it really means to make customer experience non-negotiable, and how that philosophy drives everything from hiring to technology decisions to company culture
• The metrics that matter: Learn how to leverage your data to measure what actually builds loyalty, retention, and lifetime value
  
  This event is at capacity, please register for the waitlist below.