Putting Polène's Know-How At The Forefront of Your Customers' Experience

Unify the creativity of design with the authentic connection between Polène's stores and your shoppers with thoughtful and repeatable clienteling .

Bringing the craftsmanship of Polène's design to the interaction store teams have beyond the checkout with Endear’s CRM and clienteling platform.

  • Turn every interaction into a VIP opportunity.

    Utilize valuable data for a personalized selling approach beyond the checkout. Track purchase history, jot down notes, and set reminders for important occasions to make every customer feel like a VIP.

  • Invite online shoppers into the House of Polène

    Give your online shoppers the full Polène experience by identifying online shoppers that have never visited a store to bring the creative touch to life.

  • Retail clienteling solution icon

    Connect sustainable products with sustainable relationships for sustainable sales

    Details matter. Build the fundamentals of luxury selling that make every customer feel like they are part of a conversation between sisters.

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Luxury fundamentals meet luxury experience

Clienteling makes it easy to deliver personalized interactions and specialized offers both 1:1 and at scale. Creating a consistently exceptional shopping experience builds trust and recognition, driving lasting relationships.

Customer and retail associate interacting in store, with a follow up message from Endear

The refined luxury experience combined with the signature connection building power of clienteling.

Endear works with hundreds of brands to help you create truly crafted experiences that drive sales and put you at the forefront on your clients' minds.

  • Give VIPs a VIP experience

  • Turn marketing promo into 2-way conversations

  • Invite online shoppers to a local store event

  • Create 1:1 opportunities

  • Get to that 2nd purchase faster

  • Recommend products for that special moments

  • Personalize a thank you note

  • Let lapsed customers know you miss them

  • Get abandoned carts over the finish line

Create experiences that feel like they came from Ubrique.

24%

Faster repeat purchases when contacted through Endear

19%

Increase in that second order's average value compared to second purchase AOV without Endear

107x

ROI on monthly cost of Endear

“I've grown obsessed with it. It's almost like Instagram, honestly, because… I'm able to talk to clients and also make sales off of it.”

Emily Wriston, Stylist at PatBO

Experience What Modern Luxury Selling Can Do

Get a personalized walkthrough of the platform and learn how we can boost your revenue and engagement with Endear.

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