Give your store teams the keys to keep customers coming back.

Unlock customer retention clienteling strategies to increase repeat visits, AOV, and LTV by creating unified, personalized, and measurable customer experiences.

Customer relationship management for retail from Endear.
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Proenza Schouler
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Rebag
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How retail brands improve customer retention with Endear's all-in-one clienteling solution

  • Clienteling tool from Endear icon

    Treat every customer like your only customer

    Optimize connections and build loyalty with personalized 1:1 and automated campaigns, enhancing the customer journey for long-lasting relationships.

  • Shoppable Stories icon from Endear

    Encourage online VIPs to become in-store shoppers

    Leverage your cross-platform data for targeted retail marketing to highlight store exclusives. Tap into customer preferences to ensure your text and email campaigns resonate every time.

  • Endear mobile clienteling and CRM

    Turn every message into a conversation

    Say "thank you" and create excitement (and traffic) for exclusive products or store events by bringing together customer behavior and company priorities.

  • Set appointments with Endear

    Help customers set appointments and connect with store teams

    Simplify appointment scheduling and give online shoppers direct access to in-store associates with Endear's appointment and sales chat features.

  • Analytics and sales attribution from Endear icon

    Measure store outreach and impact

    Track shopping behavior and preferences in real time, allowing you to make better informed decisions about products, promotions, and in-store strategies.

“We have a loyalty program, but it doesn’t create that 1-on-1 relationship that Endear does... We want customers to feel special and Endear helps do that.”

Monica P., Director of Omnichannel & Experience @ Psycho Bunny

72%

Increase in average order value

55%

Average increase in order frequency

136x

Average ROI on the cost of an Endear subscription

Get your clienteling questions answered