Clienteling is vital to any brand's retail strategy. Prove you know the best practices for this job-ready skill.
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of companies’ revenue comes from 20% of customers.
of shoppers spend more than $50 when shopping in store, compared to 54% online.
of customers say they only engage with personalized offers.
A high-touch, personal shopping experience is crucial for increasing AOV and total spend. Endear's CRM and customer segmenting capabilities for email and text lets your salespeople bring this individualized clienteling experience in-store or online.
Give your team the all-in-one tool they need for omnichannel clienteling.
Endear has allowed us to connect with customers on a more personal level across retail and online. The ability to directly communicate through a customer's preferred channel is pivotal to a great customer experience. The app is easy to use and quick to onboard. Also can not beat their prompt customer support replies.
On a personal level, our staff is able to know names and details about each client and it has turned into the clients coming back to purchase.
The ease of using Endear has made it a vital tool to manage and communicate with our clients without anything falling through the cracks.