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Benefits of Earning a Clienteling Certification

Award-winning clienteling certification from Endear

Retail's Most Sought-After Skill

Clienteling is vital to any brand's retail strategy. Prove you know the best practices for this job-ready skill.

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Fast and Flexible Learning

Learn at your own pace with a 100% free, 100% online program.

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Professional Certification

Earn an industry-recognized career credential to share with your network and enhance your resume.

Why Clienteling?


of companies’ revenue comes from 20% of customers.


of shoppers spend more than $50 when shopping in store, compared to 54% online.


of customers say they only engage with personalized offers.

All the clienteling essentials, all in Endear.

A CRM designed just for retail

A high-touch, personal shopping experience is crucial for increasing AOV and total spend. Endear's CRM and customer segmenting capabilities for email and text lets your salespeople bring this individualized clienteling experience in-store or online.

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Sell Smarter with Endear

Give your team the all-in-one tool they need for omnichannel clienteling.

Proenza Schouler
Jarbo logo
Robert Graham logo
gorjana logo

Endear has allowed us to connect with customers on a more personal level across retail and online. The ability to directly communicate through a customer's preferred channel is pivotal to a great customer experience. The app is easy to use and quick to onboard. Also can not beat their prompt customer support replies.

Ryan L.
Director of Technology @ Gorjana
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On a personal level, our staff is able to know names and details about each client and it has turned into the clients coming back to purchase.

Valerie T.
Retail Ambassador @ Parker Clay
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The ease of using Endear has made it a vital tool to manage and communicate with our clients without anything falling through the cracks.

Silje L.
Founder @ Nova Octo

Want to learn more about clienteling?

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