Learn how to master customer messaging with Endear Academy. This course covers best practices for sending effective, personalized messages to customers.

In this video, you'll learn how to send a message to an individual customer through Endear.

How to Send a Message

In this video, you'll learn how to create and save a message template. Templates are a great way to ensure that your team is using the right language while also speeding up their outreach. 

How to Create a Template

In this video, you'll learn how to send a message template to an entire audience, or list of customers, at once.

How to Send a Message to an Entire Audience of Customers

In this video, we'll dig into mechanics of composing a message in Endear.

FINAL_In-Depth Message Composition

Learn about the retail communication funnel, store level marketing, and other best practices for sending messages to customers through Endear.

Intro to Store Level Marketing

AI-powered notes that capture and act on every detail of your store visits.

Book and manage in-store appointment offerings from end to end.

Send automated texts & emails that convert.

Engage and drive loyalty with personalized, two-way messaging.

Live chat with shoppers to drive sales, not support tickets.

Elevate outreach with interactive recommendations.

Platform Overview →

Read the latest articles and best practices for your retail strategy.

Downloadable retail resources to help you grow.

Video tutorials to get the most out of Endear.

Messaging Customers with Endear

In-Depth Message Composition