Take a deep dive into customer segmentation with this Endear Academy course. Learn advanced techniques for building and working with customer Audiences.

Take a tour of the customer audiences section of Endear. Audiences are dynamic lists of customers you can build based on various behaviors or characteristics. 

Intro to Customer Audiences

In this video, you'll learn how to create and save a customer audience in Endear. Learn how to layer the right filters to get to the right list of customers. 

How to Create and Save a Customer Audience

How to Build and Save an Audience

In this video, you'll learn how to take an audience you've made and turn it into a to-do list to keep track of customers you've messaged! 

How to Turn an Audience into a To-Do List

Turn Your Audience into a To-Do List

In this video, you'll get an overview of all of Endear's filters and see some of the most-used options. 

Exploring Audience Filters

In this video, you'll learn how to change who can view an audience after it has been created

FINAL_Audience Access Permissions

AI-powered notes that capture and act on every detail of your store visits.

Book and manage in-store appointment offerings from end to end.

Send automated texts & emails that convert.

Engage and drive loyalty with personalized, two-way messaging.

Live chat with shoppers to drive sales, not support tickets.

Elevate outreach with interactive recommendations.

Platform Overview →

Read the latest articles and best practices for your retail strategy.

Downloadable retail resources to help you grow.

Video tutorials to get the most out of Endear.

Working with Audiences

Audience Permissions