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Did you know increasing retention by just 5% can boost profit by as much as 95%?

This guide sheds light on some of the data-driven strategies retailers can employ to focus those retention efforts, like how to best segment customers to ensure retainment and which messages drive the most reengagement and purchases.

Learn the importance of things like

  • Personalizing every customer journey

  • Segmenting customers

  • Knowing your VIPs

  • Predictive analytics

  • Simplifying returns

  • Clienteling vs. customer service

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