Finally: Appointments built just for retail
Offer personalized appointments, manage calendars with ease, and connect every visit to revenue — fully integrated with Endear to and boost in-store sales and efficiency.
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Fully integrated with the rest of Endear CRM, Appointments let store teams prepare in advance, reduce wait times, and deliver VIP service while giving managers real-time insights into what’s working and what’s not.
No clunky setup, no standalone tool — just smarter selling, from booking to follow-up.
Built for Retail Teams
Designed for the needs of store teams with flexible setup for new or existing calendar systems.
Fully Integrated Solution
Access customer profiles, shopping history, and automate follow-ups — all in one place.
Flexible Calendar & Service Offerings
Customize by store, associate, or service — whatever fits your needs.
Seamless Booking Experience
Let shoppers book from your site, messages, or location-aware links.
Since launching appointments, we've seen customers proactively booking times with stores. This has helped customers plan their visits in advance while also benefiting store operations — allowing for proper staffing, reserving fitting rooms ahead of time, and ensuring a seamless experience for everyone.
Amelia Meadowcroft, Sr. Director, Customer Strategy at Reformation
Book more than just Appointments
Truly Personalized Interactions
Use customer data to customize appointments, creating personalized experiences that boost conversion rates and build stronger loyalty.
Increased Team Efficiency
Automated scheduling frees up your staff to deliver exceptional service, eliminating double bookings and conflicts.
Reduced No-Shows
Automated reminders reduce no-shows and last-minute cancellations, ensuring a more efficient and predictable schedule.
Flexible Booking Experience
Our intuitive interface lets customers easily book and change appointments, boosting satisfaction and encouraging future bookings.
Seamless Follow-ups
Our clienteling tools let you easily send appointment follow-up texts, emails, or lookbooks to boost engagement and keep customers coming back.
Data-Driven Insights
Use Endear’s analytics to track trends and performance, making data-driven decisions to enhance your service.
Endear vs The Other Guys
Unlike other appointment tools, Endear is built for retail brands. It combines a powerful CRM with retail-focused appointments. See how they compare below:
Features |
Endear |
Calendly |
Acuity |
|---|---|---|---|
Who's it for? | Retail brands | Professional teams | Small businesses |
What's it for? | Retail store appointments | Online meetings | Service appointments |
CRM with Appointments built-in | ✓ | X | X |
Integrates with your point-of-sale | ✓ | X | X |
Provides unified customer profiles | ✓ | X | X |
Offers platform-hosted calendars | ✓ | X | X |
Offers calendar integrations | ✓ | ✓ | ✓ |
Customers can schedule by store location | ✓ | X | ✓ |
Customers can choose appointment type | ✓ | X | ✓ |
Appointments can be assigned to staff post-booking | ✓ | Round-robin only | Round-robin only |
Automated personalized reminders and follow ups | Automated or 1-on-1 | Automated only | Automated only |
Supports two-way communication | ✓ | No-reply messages only | No-reply messages only |
Offers Appointment ROI tracking | ✓ | X | X |
Offers retail-specific analytics | ✓ | X | X |
How to Improve Customer Experience with Retail Appointment Scheduling
Learn key benefits, implementation tips, and the role an integrated appointment booking solution can have in transforming your operations.
Introducing Appointment Scheduling: New Endear Feature
Stop juggling multiple tools and missed customer opportunities. Discover how top retailers are turning personalized appointments into measurable sales with Endear's integrated scheduling system.
