Darker Periwinkle

No more generic appointments. See customer preferences before they arrive, deliver personalized experiences, and track how each appointment drives revenue.

Appointments that make every customer feel like a VIP

Watch A Demo: Endear Appointments

Glossier

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Reformation

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Reiss

Background

Appointment bookings are disconnected from customer data, leaving your team without crucial information before customers arrive.

Every customer is treated the same, with no way to tailor experiences based on preferences, past purchases, or specific needs. 

Without a connection to sales data, it's impossible to measure appointment ROI or optimize your strategy. 

Standalone booking tools create a generic experience...

Wet Sand

Rolling Stone: Darker

Endear Appointments boosts AOV & LTV across channels

See how offering appointments in SMS & email outreach boosts AOV.

Access customer profiles, purchase history, and style preferences before they walk through the door. Use these data-backed insights to tailor recommendations, offer relevant upsells, and provide a truly personalized experience.  

Create meaningful connections at every stage of the appointment journey, from one-to-one appointment reminders to tailored follow-ups. Plus, continue the conversation with Shoppable lookbooks and personalized recommendations.

Track revenue from every appointment with analytics that connect customer interactions to actual sales data. Identify your highest-performing appointment types, associates, and stores so you can optimize your strategy. 

Rolling Stone

"Since launching appointments, we've seen customers proactively booking times with stores. This has helped customers plan their visits in advance while also benefiting store operations. It’s another way we can create a seamless experience between online and in-store shopping."

- Amelia Meadowcroft, Sr. Director, Customer Strategy 

Periwinkle

Schedule a time with one of our retail experts to explore how Endear's CRM and appointments can work for your brand.

Whether you have 3, 30, or 300 stores, see how Endear can work for you

Yes! Endear seamlessly integrates with some of the most popular retail systems on the market across point-of-sale, customer support, and loyalty. Our library of prebuilt integrations ensure a streamlined workflow for your team to access real-time and historic data for the most accurate and personalized customer interactions and up-to-date product information. You can check out all our free integrations here.

Does Endear integrate with our existing retail platforms?

By providing associates with customer data before appointments and enabling personalized follow-ups, Endear Appointments typically see significantly higher conversion rates compared to standalone tools. The platform's analytics also identify which appointment strategies drive the highest conversions, allowing you to optimize your approach based on actual performance data.

How does Endear help improve conversion rates for appointments?

Absolutely. Endear is built specifically for retail teams who need intuitive tools that work in a fast-paced store environment. The mobile-friendly interface allows associates to manage appointments, access customer information, and send follow-ups right from the sales floor without complex training. 

Is Endear easy to use for retail associates on the sales floor?

Endear offers a complete retail CRM with appointments as an integrated feature, not just a booking calendar. This means you get comprehensive customer relationship management capabilities, including clienteling, automated campaigns, customer profiles, and business insights — all in one platform. Instead of adding another disconnected tool, you're getting a complete solution that connects every customer touchpoint to measurable revenue.

Why should I choose Endear over a standalone appointment tool?

During challenging economic periods, Endear helps retailers prioritize high-intent shoppers through appointment tracking. By understanding which appointment types and customer segments continue to convert despite market pressures, you can allocate resources more effectively and maintain revenue even when general foot traffic decreases. The platform's personalization tools also help justify value to increasingly price-sensitive customers.

How can Endear help my retail brand during economic uncertainty?

Personalize your customers' experience with Endear Appointments

Appointments That Increase AOV | Endear

Send automated texts & emails that convert.

Engage and drive loyalty with personalized, two-way messaging.

Book and manage in-store appointment offerings from end to end.

Live chat with shoppers to drive sales, not support tickets.

Elevate outreach with interactive recommendations.

Platform Overview →

Read the latest articles and best practices for your retail strategy.

Downloadable retail resources to help you grow.

Video tutorials to get the most out of Endear.

Appointments that make every customer feel like a VIP

No more generic appointments. See customer preferences before they arrive, deliver personalized experiences, and track how each appointment drives revenue.

Standalone booking tools create a generic experience...

No preparation

No personalization

No tracking

Endear Appointments boosts AOV & LTV across channels

+22.3%

+8.0%

Prepare for appointments in advance

Personalize every touchpoint

Measure performance in real-time

Reformation Case Study