Appointments that make every customer feel like a VIP
No more generic appointments. See customer preferences before they arrive, deliver personalized experiences, and track how each appointment drives revenue.

Standalone booking tools create a generic experience...
No preparation
Appointment bookings are disconnected from customer data, leaving your team without crucial information before customers arrive.
No personalization
Every customer is treated the same, with no way to tailor experiences based on preferences, past purchases, or specific needs.
No tracking
Without a connection to sales data, it's impossible to measure appointment ROI or optimize your strategy.
Endear Appointments boosts AOV & LTV across channels
See how offering appointments in SMS & email outreach boosts AOV.
+22.3%
Boost in AOV for SMS
+8.0%
Boost in AOV for Email
Prepare for appointments in advance
Access customer profiles, purchase history, and style preferences before they walk through the door. Use these data-backed insights to tailor recommendations, offer relevant upsells, and provide a truly personalized experience.


Reformation Case Study
"Since launching appointments, we've seen customers proactively booking times with stores. This has helped customers plan their visits in advance while also benefiting store operations. It’s another way we can create a seamless experience between online and in-store shopping."
- Amelia Meadowcroft, Sr. Director, Customer Strategy
Whether you have 3, 30, or 300 stores, see how Endear can work for you
Schedule a time with one of our retail experts to explore how Endear's CRM and appointments can work for your brand.
Frequently Asked Questions
Does Endear integrate with our existing retail platforms?
Does Endear integrate with our existing retail platforms?
Yes! Endear seamlessly integrates with some of the most popular retail systems on the market across point-of-sale, customer support, and loyalty. Our library of prebuilt integrations ensure a streamlined workflow for your team to access real-time and historic data for the most accurate and personalized customer interactions and up-to-date product information. You can check out all our free integrations here.
How does Endear help improve conversion rates for appointments?
How does Endear help improve conversion rates for appointments?
By providing associates with customer data before appointments and enabling personalized follow-ups, Endear Appointments typically see significantly higher conversion rates compared to standalone tools. The platform's analytics also identify which appointment strategies drive the highest conversions, allowing you to optimize your approach based on actual performance data.
Is Endear easy to use for retail associates on the sales floor?
Is Endear easy to use for retail associates on the sales floor?
Absolutely. Endear is built specifically for retail teams who need intuitive tools that work in a fast-paced store environment. The mobile-friendly interface allows associates to manage appointments, access customer information, and send follow-ups right from the sales floor without complex training.
Why should I choose Endear over a standalone appointment tool?
Why should I choose Endear over a standalone appointment tool?
Endear offers a complete retail CRM with appointments as an integrated feature, not just a booking calendar. This means you get comprehensive customer relationship management capabilities, including clienteling, automated campaigns, customer profiles, and business insights — all in one platform. Instead of adding another disconnected tool, you're getting a complete solution that connects every customer touchpoint to measurable revenue.
How can Endear help my retail brand during economic uncertainty?
How can Endear help my retail brand during economic uncertainty?
During challenging economic periods, Endear helps retailers prioritize high-intent shoppers through appointment tracking. By understanding which appointment types and customer segments continue to convert despite market pressures, you can allocate resources more effectively and maintain revenue even when general foot traffic decreases. The platform's personalization tools also help justify value to increasingly price-sensitive customers.