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What's inside the guide

  • Five frameworks for the moments clienteling slips
  • The every-shift clienteling checklist
  • Last season’s top messages, ranked by sales
  • The receipt method for capturing details fast
  • A 10-minute weekly check-in template for store teams
  • Printable pages for your backroom bulletin

The cost of letting clienteling slip

The customer in front of you will always come first, and they should. But letting outreach slide has a real cost, and it's bigger than most teams think.

$78,000

In holiday clienteling sales per store from the most consistent teams.

2x

More clienteling revenue for stores that reached out every week, compared with stores that missed just one or two.

$3,400

Less for every holiday week a store skips outreach.

Download to Win $100 in Gifts or Gift Cards

Download the playbook for a chance to win $100 to spend however you want: AirPods, Sephora, DoorDash, or 1,000s of other brands. Must provide a valid company email to be considered. Five winners will be selected between now and Dec 31.

Get Your Stores Rush-Proof Before Black Friday

Download Rush-Proof Your Clienteling and give your teams simple systems they can put in place this week, so outreach keeps going even when the floor gets busy.

FAQ
What do you mean by $100 in gifts or gift cards?

We work with Goody (a gift fulfillment platform) and will be giving five winners $100 to spend however they want on the platform. They'll be able to choose from 1,000s of brands and gift cards, from AirPods to Sephora to DoorDash, and more.

How many winners will there be?

Five people will win.

How and when will winners be selected?

Winners will be chosen by random drawing between now and Dec 31. Every entry is included in all remaining drawings, so the sooner you download, the more chances you have to win.

How will I receive my $100 gift?

If you win, we’ll email you to confirm your details, then you’ll receive your $100 credit from Goody by email. You can choose anything in their catalog; if you pick something over $100, you’ll just cover the difference.

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