WhatsApp Hub
Everything you need to know to setup and use WhatsApp as an Endear customer.
Setting up WhatsApp
Watch the tutorial to learn how to setup and configure WhatsApp for your brand.
Then head to the Help Center for more related articles.
How to Create & Submit Approved Prompts
Watch how to create and manage your WhatsApp message prompts in Endear. WhatsApp message prompts are pre-approved messages that help you initiate customer conversations and reengage inactive ones through the Endear platform. These prompts must be approved by Meta before you can use them with customers.
Now that you have your prompt... How to initiate a WhatsApp conversation
Now that you're all set up and have your pre-approved prompt ready, learn how to initiate a customer conversation.
How to Send a Message and Manage Consent
Sending a WhatsApp message in Endear is very similar to sending a text, but with one key difference: the 24 hr. customer consent window. Watch to learn more.
Head to the Help Center for more WhatsApp-related articles