SalesChat Hub
Everything you need to know to learn about, set up, and use SalesChat as an Endear customer.
First of all, what is SalesChat?
SalesChat now comes standard in Endear, so learn more about this feature and how it could benefit your brand.
Setting up SalesChat
Watch the tutorial to learn how to set up and configure SalesChat for your brand.
Then head to the Help Center for more related articles.
Now You're Ready to Use SalesChat
Learn how to view, claim, and reply to customer chats in the app. Sign in to Endear to follow along.
1. Receive your first message
Click here to receive a sample message as if a customer was reaching out through SalesChat.
2. Claim the incoming chat
Click "Claim" to set yourself as the conversation owner. Learn more about why claiming a chat is important.
3. Send a reply
Send a reply to practice chatting! Try adding images or appointment booking links directly into your message.
4. Save the customer's email
Use SalesChat to update the customer’s email in the "Details" pane on the right-hand side.
5. Close the chat
When you're ready, click "Close" to end the conversation and move it out of your Inbox.
Head to the Help Center for more SalesChat-related articles