Customers who have purchased once before are 10x more likely to buy again.
Email marketing audience lists are typically 70-75% inactive.
Customers who purchase twice are 21% more likely to become lifelong customers.
Segment your customers based on order frequency, when they last purchased, or when you most recently contacted them.
Re-engagement outreach can turn one-time customers into brand evangelists.
Improving customer retention by just 5% can increase sales revenue by as much as 95%.
Re-engagement strategies can help determine what caused customers to lapse in the first place so you can prevent it in the future.
Download Endear's eBook to learn how to successfully build customer loyalty and keep your audience engaged with personalized content.