Retail Strategy

Need fresh ideas for customer service training and building brand loyalty among customers? Read our articles for best practices for your retail strategy.

An empty retail store with a big holiday sale

Retail Strategy

5 Steps to Craft Response-Driven Campaigns that Increase Holiday Sales

What does it take to stand out from the noise of holiday marketing and promotions? The answer is response-driven campaigns.

By Philip Marshall

3 Ways to Capture More Customer Data In Your Stores

Retail Strategy

Three Game-Changing Tips to Supercharge In-Store Customer Data Capture

Spoiler Alert: It’s easier than you think to collect the customer data your retail brand needs.

By Kara Zawacki

A crowded collection of social media icons next to people doing online shopping

Retail Strategy

What is Social Commerce?

Discover how social commerce is impacting retail and learn how to integrate it into your current strategies to boost sales.

By Robert Woo

Customers in a retail store with tokens of customer loyalty - hearts, baloons, and letters - floating above

Retail Strategy

3 Proven Strategies to Enhance Customer Loyalty During Economic Downturns

Learn how getting vulnerable, sending personalized campaigns, and giving the right rewards can strengthen customer loyalty - even when customers are pinching pennies.

By Robert Woo

People walking through a large path in the middle of a retail store

Retail Strategy

Slick Moves: How to Achieve Frictionless Retail

Struggling with abandoned carts and lost sales? Learn how you can reduce friction in your retail store to boost sales and delight customers.

By Robert Woo

Retail Strategy

The 3 Best Customer Segments for Driving In-Store Foot Traffic

Stumped on how to drive in-store foot traffic? Discover why these three customer segments are proven to boost brick-and-mortar sales and engagement.

By Kara Zawacki

People shopping and networking at a retail tradeshow

Retail Strategy

Retail Trends and How Your Brand Can Capitalize on Them

Uncover effective retail strategies, from pop-up shops to personable branding, that drive customer engagement.

By Robert Woo

The Sum Studio - Marielle and Tiff

Retail Strategy

Why the Sum Studio’s Data-Driven Retail Design Philosophy is a Breath of Fresh Air

At Endear, we know the value of making retail decisions based on actual customer and brand data. The best type of engagement, clienteling, is the product of a marriage of the analytical and the creative. That’s why we’re so enamored with a retail design studio that shares that exact philosophy with us: the Sum Studio.

By Robert Woo

Two women at a retail counter

Retail Strategy

What is Modern Retailing in 2024?

Explore the latest in modern retailing for 2024, including data-driven strategies, personalization, and the merging of physical and digital retail spaces.

By Robert Woo

People holding two iPhones and scanning a QR code

Retail Strategy

Virtual Shopping: The Next Frontier of Ecommerce

Welcome to the virtual shopping revolution, where the convenience of shopping online meets the personal touch of shopping in-store. Discover why modern brands embracing this revolution are reaping the rewards.

By Robert Woo

Retail Strategy

How to Create a Modern Retail Supply Chain

Ensure your supply chain supports omnichannel selling.

By Sarah Ash

The Future of Jewelry in Retail: Authenticity Over Luxury

Retail Strategy

The Future of Jewelry in Retail: Authenticity Over Luxury

Discover the latest 2024 trends in personalized jewelry, emphasizing authenticity over luxury. Dive into a new era where your story and values shape the perfect piece.

By Robert Woo

Women wearing eyeliner and balancing books on her head: Beauty Trends in 2024: Growth and Personalization

Retail Strategy

Beauty Trends in 2024: Global Growth and Hyper-Personalization in Retail

Explore the trends set to dominate beauty retail landscape in 2024: from global expansion and health-focused marketing to hyper-personalized solutions driving dynamic evolution.

Brick-and-mortar store with clothing on shelves and on the walls

Retail Strategy

From Cultural Hubs to Spontaneous Buys: Unveiling the Hidden Powers of Brick-and-Mortar Retail

Explore the surprising growth of brick-and-mortar stores, outpacing ecommerce in 2022. Uncover the cultural and spontaneous aspects, especially within Gen Z, that make brick-and-mortar shopping a powerful complement to online retail.

By Robert Woo

Gen Z Retail Marketing Tactics: Rethinking Brand Loyalty

Retail Strategy

Gen Z Retail Marketing Tactics: Rethinking Brand Loyalty

Dive into innovative approaches to reach Gen Z. From YouTube Shorts to user-generated content, explore strategies for retail brand communities and sustainable shopping.

By Robert Woo

Retail Strategy

Revolutionizing Customer Engagement in 2024: Mastering Text Messages for Retail Success

Explore the power of personalized text marketing in 2024. Learn some core principles and get 5 effective strategies to stand out and engage customers.

By Kara Zawacki

How omnichannel brands are bringing the in-store experience online with Endear

Retail Strategy

Translating the In-Store Experience to Online: Omnichannel Brands and Endear

Learn how Endear is helping these brands supercharge their customer engagement, see 123x ROI and achieve 53% increase in order frequency.

By Claire Musech

Retail Strategy

Win the Holiday Shopping Season with Better Retail Inventory Management

Learn strategies for maximizing your business's festive season and how to unlock success in holiday sales with first-party data

By Robert Woo

store front with bicycle

Retail Strategy

Beyond ROI: Elevating Brick-and-Mortar with an Omnichannel Approach

Explore how Endear transforms traditional stores into dynamic channels, catering to modern customer expectations.

By Casey Drake

Retail Strategy

Is Real-Time Personalization in Retail Possible?

Explore the Latest Personalization Trends in Retail: From omnichannel retail strategies to advanced chatbots for eComm.

By Robert Woo

Gen Z shopper

Retail Strategy

How to Woo Gen Z Shoppers to Shop In-Store

Learn how to blend digital and real-world experiences for success in the new age of retail.

By Robert Woo

A woman is partially shown wearing a high-end red, strapless dress while holding an empty martini glass.

Retail Strategy

4 Ways to Cater to Quiet Luxury

The retail industry is embracing quiet luxury: from understated products to personalized experiences

By Robert Woo

Retail Strategy

Webinar Recap: Seizing the Holiday Spotlight with Endear, Treet, and Sezzle

Get ahead this holiday season with expert insights on tech, outreach, and conversion strategies that will make your brand unforgettable

By Danielle Bissonnette

Retail Strategy

Why 2/3rds of Customers Disagree with Your Marketing Team

Many brands miss the mark despite best efforts, here's why hyper-personalization holds the key to retail success.

By Robert Woo