All Articles
All articles from the Endear Blog
Best Practices
How to Prepare for Better Clienteling in 2025
Clienteling is the key to customer loyalty and repeat purchases. With these 5 strategies, you can make 2025 your best clienteling year yet.
By Robert Woo
Black Friday/Cyber Monday
How Brick-and-Mortar Stores Can Win Big on Cyber Monday
Cyber Monday isn't only for ecommerce anymore. With the right strategies, your store can make it about in-person engagement, too.
By Robert Woo
Case Studies
How FRAME Tripled Their Clienteling Revenue with Endear
And raised average order value (AOV) by $81 in the process.
By Robert Woo
Modern Retail
Want to Turn Nearby Online Shoppers into In-Store Shoppers? Here's How.
Learn how to engage local customers, increase foot traffic, and boost your AOV.
By Robert Woo
Black Friday/Cyber Monday
Get Experiential: How to Turn Holiday Shopping into an Experience for Gen Z (and Older)
Discover how to create a holiday shopping experience that keeps your customers coming back.
By Robert Woo
Black Friday/Cyber Monday
‘Tis the Season to TikTok Shop: Clienteling Tips for Retailers
Want to reach Gen Z shoppers this holiday season? Discover how to use TikTok to boost engagement, build loyalty, and drive sales.
By Robert Woo
Black Friday/Cyber Monday
Holiday Clienteling: How Retailers Can Sleigh the Holiday Season
Unwrap 7 clienteling strategies to boost holiday sales and customer relationships.
By Robert Woo
Black Friday/Cyber Monday
Black Friday Clienteling Checklist: 10 Essential Tips to Prepare for BFCM 2024
Get ready for Black Friday with our 10-step clienteling checklist to help you crush the holiday season.
By Philip Marshall
Black Friday/Cyber Monday
How to Create Personalized Gift Guides that Boost Holiday Sales
Discover five strategies to create personalized gift guides that will stand out from the crowd, engage your customers, and boost holiday sales.
By Philip Marshall
Black Friday/Cyber Monday
Why Your Store Associates Should Be on Live Chat this Holiday Season
Learn how putting your store associates on live chat can help you manage the holiday rush, keep things personal, and boost sales at the busiest time of year.
By Philip Marshall
Black Friday/Cyber Monday
5 Steps to Craft Response-Driven Campaigns that Increase Holiday Sales
What does it take to stand out from the noise of holiday marketing and promotions? The answer is response-driven campaigns.
By Philip Marshall
Best Practices
How to Use Retail Clienteling to Lure Back Lapsed Customers
Are you struggling to retain customers? Discover 6 clienteling strategies you can use to turn your lapsed customers into loyal fans.
By Robert Woo
Why Growing Retail Brands Need a Clienteling CRM
Growing fast? Make sure you don’t leave your customer relationships behind. Dive into the key reasons why a clienteling CRM could be your secret weapon for scaling with success and keeping your personal touch with customers.
By Robert Woo
Best Practices
How to Personalize Bulk Messages for Better Clienteling
Transform boring bulk messages into personalized clienteling masterpieces that actually drive engagement and replies.
By Kara Zawacki
Three Game-Changing Tips to Supercharge In-Store Customer Data Capture
Spoiler Alert: It’s easier than you think to collect the customer data your retail brand needs.
By Kara Zawacki
Modern Retail
What is Social Commerce?
Discover how social commerce is impacting retail and learn how to integrate it into your current strategies to boost sales.
By Robert Woo
Modern Retail
Clienteling Platform or Traditional CRM? How To Decide What's Best For Your Retail Brand
Ah the age-old debate for modern omnichannel retailers... Explore the unique benefits of clienteling platforms over traditional CRM systems for enhanced retail customer experiences.
By Kara Zawacki
Mastering Omnichannel Success: Unleashing the Power of Endear and Lightspeed
Success hinges on the ability to deliver seamless omnichannel experiences that cater to the preferences of modern consumers. Let's explore how the integration of Endear with Lightspeed (and formerly, Vend) POS is shaping the future of retail, driving growth, and transforming the customer journey.
By Madeleine Anderson
3 Proven Strategies to Enhance Customer Loyalty During Economic Downturns
Learn how getting vulnerable, sending personalized campaigns, and giving the right rewards can strengthen customer loyalty - even when customers are pinching pennies.
By Robert Woo
Best Practices
Slick Moves: How to Achieve Frictionless Retail
Struggling with abandoned carts and lost sales? Learn how you can reduce friction in your retail store to boost sales and delight customers.
By Robert Woo
Best Practices
The 3 Best Customer Segments for Driving In-Store Foot Traffic
Stumped on how to drive in-store foot traffic? Discover why these three customer segments are proven to boost brick-and-mortar sales and engagement.
By Kara Zawacki
Back to Basics? Why Businesses Are Backing Off Of AI
Discover why companies are moving away from AI-driven solutions and rediscovering the value of human interaction in customer service. Learn how empathy, adaptability, and genuine relationships are proving irreplaceable in retail.
By Robert Woo
How Gorjana's SMS Strategy Achieved a 20% Conversion Rate with Endear
Discover how Gorjana's SMS clienteling strategy with Endear enhanced foot traffic, boosted conversions, and fostered customer loyalty at their brick-and-mortar stores.
By Robert Woo
Top 11 Features to Look for in Retail Appointment Scheduling Software
Discover the essential features retail professionals need to look for when shopping for appointment scheduling software.
By Kara Zawacki