22
Jul 2020

15 Customer Service Training Ideas and Exercises for Retail

To help you empower your customer service team, we’ve collected customer service training ideas from retail companies that put customer happiness at the center of everything they do.
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Best Practices
 Category
20
Jul 2020

How to Build an Omnichannel Strategy for Retail

Discover key questions and best practices that will help you get started with an omnichannel strategy.
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Best Practices
 Category
09
Jul 2020

Your Guide to Retail Training to Improve Sales, Customer Service, and Employee Success

Discover the importance of retail sales training and how training your retail team can improve your sales, service, and customer success.
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Best Practices
 Category
06
Jul 2020

Learnings from the Best Customer Loyalty Programs in Retail

Learn how top retailers like Starbucks and Sephora count on their loyalty programs to drive retention so you can, too.
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Best Practices
 Category